Datec (Fiji) Pte Limited is a subsidiary of Vodafone Fiji (Pte) Limited and specialises in the supply & integration of ICT products and services throughout Fiji and the South Pacific region. We are looking for suitably qualified and/or experienced personnel for the following job roles based at our Head Office in Suva. This role will be responsible for solution sales and customer account management.

Key Duties and Responsibilities : 

• Analyze clients’ business processes and standard operating procedures pertaining to finance, sales & inventory management/distribution.
• Work with Associates and document clients’ scope of work and business requirements.
• Ability to carry out documentation, identify use cases, design flowcharts.
• Update. implement, and maintain procedures.
• Formulate data migration templates, prepare test plans,and lead user acceptance testing.
• Conduct end-user classroom training and execute system cutover to live environment.
• Develop reports identified during business requirements process
• Assist System-Developers, that is, provide required database, tables, and other information for integration and development.
• Actively attend to end-user support requests
• Provide technical assistance and advise/guide on best business practices
• Provide project assistance and technical resources for non-financial applications
• Be able to work remotely on client projects.
• Undertake necessary training to be abreast with any new softwares in the market.
• Ability to use relevant Project Management methodologies to deliver Customer Projects within scope and budget.

To be considered for this position, you will need to: 

• Hold a Bachelor’s degree in Computing Science Information Technology or a related field.
• Knowledge in one or more of the softwares such as Sage 300 ERP, MYOB, will be an added advantage.
• Have sufficient hands-on experience with providing consultation on software applications.
• Be a self-starter, team player with the ability to work under  tight deadlines with minimal supervision.
• Excellent written and verbal communication skills.
• Be technology savvy
• Willing to work outside normal business hours
• Must be self-directed, be innovative, posseses a can-do  attitude. and have willingness to learn. :