ACCOUNTS OFFICER – Pacific Centrecom (Fiji) Limited

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
About Us

Pacific Centrecom (Fiji) Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact centre and back-office services to both local and international clients 24/7.

Our “Centre of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future.

The role of the Accounts Officer is to provide efficient, timely and accurate accounts receivables invoices, statements, receipting, processing, and reconciliations to our client.

A broad knowledge will be essential in providing support to Clients’ Debtors, including credit checks, issuing, and reconciling of statements, collection of client debts and commissions and management of ledgers.

The role requires excellent time management and communication skills, a strong eye for detail and the ability to work autonomously with minimal supervision. The role supports the processing of large volumes of transactions, actively reviews, suggests, and implements improvements to existing processes whilst working with operational teams across the business. Meeting monthly deadlines is of upmost importance to ensure the Finance Department is achieving its operational and strategic goals and collecting all outstanding debts in accordance with policies and procedures.

Key Responsibilities

Prepare and distribute client invoices and statements in accordance with individual client trading terms and requirements
Ensure funds received are accurately receipted and correctly allocated against relevant invoices as per client remittance advice
Reviewing individual client balances, following up unpaid invoices and ensuring accounts are kept within trading terms
Assist with reconciling bank accounts
Accurately process high transaction volumes and reconciliations within agreed SLAs and in compliance with the clients policies.

Essential Skills & Experiences

A sound knowledge of accounts receivable, debt collections; receipting & reconciliations
Intermediate level experience in the Microsoft Office Suite, internet, and email systems, with particular emphasis on Excel
Strong attention to detail and accuracy
Excellent interpersonal and written communication skills to positively engage and build successful working partnerships with staff, clients, and suppliers.
Empathetic and persuasive communication skills in collections of outstanding debt.
Having quick and error-free typing ability
Possess the capacity for logical thought
Ability to multi-task and prioritize in identifying what to perform first and foremost.
Ability to document notes in a clear and concise manner understandable to the client.
Remuneration and Benefits

A secure career with a strong fast-growing company
Extensive training would be provided
Competitive salary package
Medical Insurance
Access to discounted travel
Ongoing career development and training
Work in a fun and supportive team