GUEST SERVICE MANAGER – South Sea Cruises Group

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

Blue Lagoon Cruises, Fiji’s most iconic multi-day cruise operator is currently seeking a Guest Services Manager for our 34-cabin small ship; MV Fiji Princess. Operating 3, 4 and 7-night itineraries from Port Denarau year-round, Blue Lagoon Cruises has been delivering a world class cruise experiences in the beautiful Mamanuca & Yasawa Islands for over 70 years.

This Guest Services Manager role is an exciting leadership role and is responsible along with the hospitality team in delivering a professional, quality, safe and entertaining cruise for our predominantly international guests. The successful applicant must be dynamic, innovative, forward thinking, customer focused and have an eye for detail. The successful applicant will need to have experience in leading or supervising a team or department, demonstrate a high level of customer care and/or customers services, and be able to follow and adhere to a weekly itinerary whilst having excellent communication and organizational skills.

This is a live aboard position on board the cruise ship with the successful applicant reporting directly to the Denarau based General Manager Operations. The position will also have a strong working relationship with the ship’s Master and crew.

This is an exciting position for someone looking to advance their career or someone with the right personality and skills who is currently in a leadership or supervisory role looking to make not only a change in their career, but a lifestyle changes also. A strong remuneration package will be offered commensurate with experience and performance on a rotating roster of 3 weeks on and 1 week off with all weeks paid. Experience in the tourism and/or hospitality industry is preferred, but not essential.

Opportunities like this do not come up often and if you think you’ve got what it takes, and you want to join a world-renowned brand in Blue Lagoon Cruises showcasing the very best of what Fiji has to offer each and every week then apply now!