ICT MANAGER – AHURA RESORTS

VACANCY

ICT Manager

Ahura Resorts owns and operates the iconic Malolo Island Resort and the luxurious Likuliku Lagoon Resort located in the Mamanuca Islands off Nadi are currently looking for a Director of Information Communications Technology, who will be responsible for managing and leading our ICT strategy.
We are looking for an IT professional who brings with them corporate or multi-property experience.
The candidate should have strong Strategic Leadership Skills, good Communication Skills and Inter-personal Skills, along with and outstanding Computer Skills.

Key Duties/Responsibilities

• Analyzing the business requirements of all business units/ departments to determine their technology needs.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
• Overseeing all technology operations and evaluating them according to established goals
• Leads development and implementation processes for the organizations IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Identify and develop opportunities where ICT can improve overall guest experience.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits or investigations.
• Develops and maintains relationships with external IT vendors and service providers.
• Update and maintain records of purchased licenses and software.
• Performs other related duties as assigned.

Required Character, Knowledge and Experience

• A high level Integrity, Reliability, Confidentiality and an attitude for continual learning and being teachable is important.
• Flexibility to work in multiple locations including island resorts.
• Must have a bachelor’s degree preferably in Computer Science or IT Management or related management.
• Minimum of 5 years’ IT experience at operational and corporate/regional level including at least 2 years in management role in the hotel/tourism industry
• Strong leadership and interpersonal skills
• A minimum of 4 years with WAN/LAN infrastructure and property management systems
• Point of Sale (P.O.S) & Property Management System (P.M.S.) experience required, MICROS/OPERA Preferred.
• Previous experience with Vendor Management
• Comprehensive knowledge of Switch, Networking, Cisco, Firewall, Core Switch, Windows Server and overall Hotel Operating/Management systems.
• Strong leadership skills and the ability to direct others according to company standards
• Strong interpersonal and problem-solving abilities