ITALIAN RESTAURANT MANAGER – Crowne Plaza

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As one of the world’s largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.

Opening in late 2023, be part of Fiji’s globally anticipated new resort. At Crowne Plaza Hotel & Resorts, we support colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions between the hotel team and guests. In our hotels you’ll find a team who are people-first, professional and inclusive.

If you are confident, positive, inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

What is the job?
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for an Italian Restaurant Manager to take ownership of delivering exceptional first impressions – managing efficient operation of our Italian Restaurant  to provide exceptional product and service within the brand operating standards.

A little taste of your day-to-day:
You’ll have the ability to provide innovative, authentic and enriching culinary experiences to our guests. Every day is different, but you’ll mostly be:
Managing the Italian Restaurant and dining room.
Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them.
Guest Service: Provide excellent food and beverage service, showcasing extensive knowledge of our Italian menu and cocktail offerings. Ensure a seamless dining experience for our guests by delivering exceptional service and maintaining high standards of hospitality.
Finance: Analyze financial statements, strategically manage beverage inventory, and maximize revenue through effective upselling techniques while minimizing beverage costs. Possesses strong data analytical skills to monitor financial performance closely.
Trend Awareness: Stay informed about current food and beverage industry trends, consistently seeking innovative ideas and incorporating them into the restaurant’s offerings to ensure a competitive edge.
Team Management: Foster a team-oriented environment by providing regular training sessions for the staff to enhance their service, food, and beverage skills. Conduct performance evaluations to ensure consistent, high-quality service. Demonstrate strong leadership skills to inspire and motivate the team.
Communication: Fluent in English with excellent communication skills to effectively interact with guests, staff, and the local community. Build strong connections within the local community by actively engaging and promoting our restaurant’s offerings.
Computer Skills: Proficient in computer usage and standard office programs to effectively manage administrative tasks and maintain accurate records.

What we need from you:

Diploma in Hospitality Management or equivalent.
3+ years of Restaurant Manager experience in a full-service restaurant.
Experience with a fine dining or polished casual Italian concept is a plus.
Must speak local language.
Must obtain certifications or permits as required by local governmental agencies.
Ability to work in a fast-paced environment.
Ability to work a flexible roster.

How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

In return we’ll give you a competitive salary package including, free transfers within the Nadi area to the resort and back, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®.

Most importantly, we’ll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.