CUSTOMER SERVICE REPRESENTATIVE – CJ PATEL

VACANCY 
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

Mulpha International (SP) Pte Ltd trading as Hertz Fiji is one of the leading rental car companies that provides mobility services for international & domestic consumers at a competitive rate with exclusive benefits under one of the best international brand HERTZ.

Hertz Fiji is seeking to recruit professionals for Customer Service Representative to join our Sales Team in Lami.

Responsibilities:

Organising pick-ups and drop off in a timely manner
Corresponding to all international and domestic rental hire queries via phone, emails or walk ins
Attending to customers by issuing booked vehicles and raising rental agreements
Guiding customers to their destined hotels for first timers in Fiji
Ensuring vehicles are maintained and kept clean at all times
Data entry for system agreements and invoices
Providing chauffeur services as and when required

Qualifications and Experiences

Minimum 1 year experience in similar role with strong leadership skills
Must have high quality customer service knowledge with good spoken English
Basic computer skills
Minimum year 12 level education
Must have full group 2 driving license with a clean record
Must be willing and able to work flexible schedule that can include evenings, holidays and overnight shifts
Ability to multi-task, prioritise and manage time effectively

JOB FUNCTIONS
Customer Service Officer

JOB OPEN TO:
Fiji Residents Only