FOOD & BEVERAGE SUPERVISOR – Holiday Inn

VACANCY 
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
Holiday Inn Suva is just steps from the city’s key sights, within a 5-minute’ walk of major banks, embassies, major regional headquarters, and historic Government buildings along Victoria Parade. All our bright, modern guest rooms have high-speed internet and a balcony. Our 3 flexible meeting rooms, with wireless Internet and ocean views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre. Our Sirocco restaurant is a laid-back setting for relaxed dining, while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beverage with a big-screen sports channel in Tapa Lounge Bar or listen to live music and enjoy Suva’s sunsets from the pool deck.

Your day-to-day

As Food and Beverage Supervisor, you’ll support the food and beverage leadership team to, lead and direct food & beverage operations of our restaurant, bars, and MICE. You will ensure the smooth conduct and customer-focused delivery of food and beverages throughout our multiple F&B outlets. This varied role will utilize your expertise and knowledge to work with the team on shift to deliver exceptional service, creating rich and personal experiences for our valued guests.
• You will play a role in developing the Restaurants & Bars team to create a positive and productive work environment; motivating and working alongside them to ensure they deliver results and know how to truly deliver luxury in the food and beverage space.
• In the absence of a manager, conduct shift briefings to ensure hotel activities and operational requirements are known.
• Endeavour to resolve all complaints during shift and log all complaints in the hub for follow-up.
• Supervise cash handling and banking procedures/establish and instruct staff in cash security procedures.
• Deal with irregular payments, supervise the maintenance of service equipment and monitor the standards of guest facilities and services.
• Work with line manager on manpower planning and management needs.

What we need from you

• Completion of a Degree or Diploma in Hotel Management.
• At least 2 years in a supervisory capacity, or an equivalent combination of education and experience.
• Be a team player & provide support and assistance where possible to any department.
• Highly developed interpersonal and excellent communication skills.
• Always abide by all policies and procedures of the hotel and brand.
• Commitment with flexibility to work a rotation roster.
• Must speak fluent English and other languages preferred.
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and well-being, and be a valued member of an inspirational team.
In return, not only will you be rewarded with a competitive salary, but you will also be rewarded with a range of benefits that support you throughout your IHG career journey.
• Competitive salary
• Paid birthday leave
• Paid exam leave
• Medical Cover & Term Life Cover
• Some of the best colleague discounts across our IHG Hotels & Resorts for accommodation, food, and beverage
• An immense colleague discounts at the hotel
• Most importantly, we’ll help you grow, and develop you as an individual.

JOB FUNCTIONS

Conference & Events, Food & Beverage Manager

JOB OPEN TO:

Fiji Residents Only