FRONT OFFICE CLERK – Mantaray Island Resort

VACANCY

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Front Office Clerk- Island Based Position

Join Our Front Office Team at Mantaray Island Resort!

Are you ready to be part of a team that defines exceptional customer service and takes pride in setting the gold standard in the Tourism Industry? At Mantaray Island resort, we are more than just a company; we are a family committed to delivering unforgettable experiences. Join us as a Front Office Clerk and become the welcoming ambassador of our tropical paradise.

As a Front Office Clerk, you will play a crucial role in ensuring a positive first impression for our clients. Your primary responsibilities will include:

Greeting and welcoming clients and visitors with a warm and friendly manner.

Managing the front desk area and maintaining a neat and organized workspace.

Taking bookings/ reservations of guests.

Answering phone calls and directing them to the appropriate personnel.

Assisting with client inquiries and providing information about our services.

Handling mail and package deliveries.

Maintaining office supplies and ordering as needed.

Collaborating with team members to provide administration support.

Required skills and pre- qualifications for the jobs are as follows:

High school diploma or equivalent.

Must have experience in a Resort/Hotel Front Office.

Excellent communication and interpersonal skills.

Professional appearance and a customer-oriented attitude.

Must be fluent in spoken English and possess the ability to work in a team.

Strong organizational and multitasking abilities.

Proficiency in using office software and equipment.

Experience in using reservation and booking software/ systems is a plus.

Honest & Flexible with a “Can Do” Attitude.

Front Office & Guest Services, Guest Services

JOB OPEN TO:
Fiji Residents Only