ACTIVITIES ATTENDANT – InterContinental Fiji Golf Resort & Spa

VACANCY

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Do you see yourself as a Activities Attendant at InterContinental Fiji Golf Resort & Spa?

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. From the moment our guests step into our doors, they walk into a memorable experience. As part of the Activities team, you will help us ensure that our luxurious rooms are always at the highest of standards.

Your day to day

Every day is different, but you’ll mostly be:

Plan, organize, and execute engaging and age-appropriate recreational activities for guests, including children and families.
Create a welcoming and inclusive atmosphere in the recreation area, encouraging guests to participate in various activities.
Interact with guests in a friendly and professional manner, providing exceptional customer service and building strong relationships.
Continuously assess guest satisfaction, seeking feedback, and making improvements to enhance their experience.
Ensure that the recreation area is clean, safe, and well-maintained, adhering to safety protocols.
Work closely with other departments to ensure that all guest needs are met efficiently.
Follow established policies and procedures related to recreation activities and maintain appropriate records.
Continuously improve knowledge of industry trends and best practices, integrating new ideas and techniques into recreation program offerings.
Ensure all security incidents, accidents, and near misses are always reported and brought to the attention of the Manager.

What we need from you

We are looking for enthusiastic and professional team members who knows how to deliver great service and exceed guest expectations & provide a high-level of service excellence to our resort guests. To be successful in this role, you will need:

3+ years total experience in a related field in a luxury hotel or a well-established hotel brand.
Experience in planning and conducting recreational activities for diverse groups, including children.
Excellent interpersonal and communication skills, with a focus on empathy, patience, and active listening.
Strong organizational skills, attention to detail, and the ability to manage budgets and resources effectively.
Valid Group 2 driver’s license’s will be an added advantage
How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

JOB FUNCTIONS
Activities Coordinator /Manager

JOB OPEN TO:
Fiji Residents Only