HOUSEKEEPING SUPERVISOR – Mantaray Island Resort

Job Description & Skills/Qualifications Required

Join Our Team as at Mantaray Island Resort, Yasawa 

Are you a passionate and detail-oriented individual with a preference for maintaining cleanliness and creating a welcoming environment? We are currently seeking a dedicated Housekeeping Supervisor to lead our dynamic team in ensuring our guests experience the utmost comfort and satisfaction. 

Responsibilities:

• Lead and motivate a team of housekeeping staff to maintain high standards of cleanliness and efficiency.  
• Conduct regular training sessions to ensure all team members are well-equipped with the necessary skills. 
• Conduct inspections to guarantee that guest rooms, public areas, and facilities meet or exceed our established cleanliness standards.  
• Address and resolve any issues or concerns promptly, ensuring a positive guest experience. 
• Coordinate with other departments to ensure seamless communication and collaboration for events, special requests, and overall guest satisfaction.  
• Work closely with the maintenance team to report and address any maintenance issues promptly. 
• Introduce new and efficient housekeeping practices to enhance productivity while maintaining high-quality standards. 
• Implement eco-friendly initiatives to contribute to our commitment to sustainability. 

Requirements:

• Previous experience as a housekeeping supervisor or in a simpler role.  
• Ability to handle and resolve guest and staff concerns efficiently. 
• Strong communication and teamwork skills. 
• Attention to detail and a commitment to excellence.
• Professional and friendly personality. 
• Willingness to work flexible hours with a “Can Do” attitude.