IT OFFICER – Greymouse

VACANCY 

Greymouse Vacancy

GREYMOUSE IS HIRING
IT OFFICER
SUVA, FIJI
Greymouse your virtual workforce SINCE 2005

KEY ACCOUNTABILITIES:

• Provide IT support for staff via phone, email, or in person.
• Install, configure, and maintain software and hardware (PCs, laptops, printers).
• Assist with user account setup and access management.
• Monitor and log issues on servers, desktops, and laptops.
• Support and maintain IT Help Desk tickets and documentation.
• Help monitor network, backups, and cloud phone systems.
• Assist with IT projects and improvements to systems and processes.
• Keep IT documentation up to date.

SKILLS, ATTRIBUTES & EXPERIENCE:

• 1-2 years’ experience in an IT support role.
• Knowledge of Windows systems and Microsoft 365.
• Basic understanding of networks (LAN/WAN, TCP/IP).
• Experience with remote support tools.
• Familiarity with antivirus and basic IT security.
• Hardware installation (PCs, laptops, printers, networking devices).
• Strong problem-solving skills and willingness to learn.
• Good communication skills and ability to work with people at all levels.
• Cybersecurity knowledge is an advantage.