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INFORMATION MANAGEMENT SUPPORT – Pacific Islands Forum Secretariat

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The Pacific Islands Forum (PIF) is an Employer of Choice in the region, aiming to recruit and employ staff based on merit and organisational needs, and ensures that employment selection upholds its values and commitment to Forum membership, gender balance and building a diverse and inclusive organisation. PIF is committed to achieving gender balance and being fully representative of our member countries*. Our workforce is currently over 50% female, and we have representatives from 15 of the 18 Forum member countries. The Forum Secretariat is looking locally to employ a suitably qualified and experienced individual to the role of Information Management (IM) Support, based at Operations. The IM Support assists the IM Team by providing information services to the Secretariat staff, other regional organisations, Forum members and stakeholders and the public.

Job Summary

  • Type: full-time
  • Location: Suva
  • Category: Information Technology
  • Closing Date: 2026-05-08

Key Responsibilities

  • Assist in Maintaining Current Records (Active and Semi Active Files)
  • Assist in Management of Archived Records (Non-Active)
  • Correspondence and Mail Management
  • Contact and Content Management
  • Library Management.
  • Corporate Accountabilities

Requirements

  • Applicants should have a Certificate in Records and Information Management or Library Studies or similar
  • with at least three years’ work experience in similar role and work environment.
  • Candidates with a sound knowledge of current records management practices and systems;
  • and or a sound knowledge of current library management practices and systems.

Salary

FJ$16,572 per annum

How to Apply

Interested applicants are encouraged to apply through the PIFS website: www.forumsec.org where an information package containing the position description and full remuneration details are available. Candidates must include in either their application or Curriculum Vitae the full contact details of three referees.

Note: Only Fiji citizens can apply. The Deadline for applications is 5pm, 08 May, 2026 (Fiji Time). The Forum Secretariat is an Equal Opportunity Employer.

Job Code: Band 3

Frequently Asked Questions

What typical qualifications, certifications, or education are needed for an Information Management Support role in Fiji?

A diploma or degree in Information Technology, Computer Science, or a related field is usually expected for such a role. Relevant certifications in areas like database management, network administration, or specific software platforms (e.g., SharePoint, SQL) are highly advantageous and often preferred by employers.

What are the common day-to-day responsibilities for an Information Management Support professional in Fiji?

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Daily tasks typically involve providing technical support to users, managing data systems, and ensuring the integrity and security of organizational information. This includes troubleshooting IT issues, maintaining databases, assisting with data entry, and generating reports to support operational needs.

What is the typical work culture and expectation for an IT support role within an international organization in Fiji?

The work culture often values teamwork, respect, and a collaborative approach, reflecting broader Fijian cultural norms while adhering to professional international standards. Punctuality, reliability, and clear communication are highly regarded, especially when supporting diverse regional stakeholders and systems.

What are realistic career progression paths for an Information Management Support professional in Fiji?

Career growth can often lead to roles such as Information Systems Administrator, Database Administrator, or IT Project Coordinator within larger organizations, government, or regional bodies. Continuous professional development, acquiring advanced certifications, and specializing in specific IT domains are key to moving into more senior or leadership positions.

What typical benefits (e.g., leave, medical aid, pension) can one expect from an international organization in Fiji?

International organizations in Fiji typically offer competitive benefits packages that include generous annual leave, sick leave, and comprehensive medical insurance for employees. Many also provide a superannuation or pension scheme, often with contributions from both the employer and employee, aligning with international employment standards.

When applying for IT roles in Fiji, what do employers look for in candidates, especially for international organizations?

Employers seek candidates with strong technical skills, proven problem-solving abilities, and excellent communication to effectively support diverse users. Demonstrating adaptability, cultural sensitivity, a proactive attitude, and a commitment to continuous learning are also highly valued in Fiji's dynamic work environment.

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