Sales Admin (Suva)

This position serves as a point of contact for our sales team, customers, suppliers and product specialists with queries about potential engagements and proposals.

The ideal candidate shall be goal-oriented with an in-depth knowledge of customer service best practices and ultimately be able to contribute to high-quality customer service and help drive revenue targets.

Duties include:

• Receiving and processing sales orders online, or via phone and email
• Checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling monthly sales reports.
• Verifying orders, including customers’ personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.

A Clean and Valid Group 2 Driving Licence is mandatory for all the above positions.