The Guest Relations Specialist will provide high quality service to our Resort guests and anticipate their needs to ensure overall comfort and satisfaction of their stay.

This is a vital position with most of our business being transacted directly with guests.

Key Responsibilities:

• Selling the property and providing information to prospective guests
• Capture sales from incoming calls
• Interpret and competently respond to correspondences
• Coordinate details of each reservation
• Handle in-house queries and boutique sales
• Provide accurate accounting
• Deal with a variety of variables to provide solutions

Job Requirements:

• Applicants should have a minimum of 3 years of previous experience in a position requiring communication and customer service skills
• Have a passion for service and hospitality
• Have a high sense of responsibility and confidence
• Good organisational skills
• Motivated and enthusiastic to learn
• Have excellent phone skills
• Ability to multitask
• Comfortable with computer systems and have data analysis skills
• Be able to use basic accounting functions accurately
• Be willing to work flexible times
• Work well independently and with others
• Be physically fit

All positions offer competitive starting salaries, island based with accommodation and meals provided. Days off arrangements are flexible.