SALES REPRESENTATIVES – BTR (Fiji) Pte Limited

VACANCY 
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Job Vacancy: Sales Representative

Company: Our Pacific Office

Location: Suva

About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation.

Position Overview: We’re actively seeking energetic and detail-oriented individuals to join our dynamic team as an Outbound Sales Representatives. In this role, you’ll play a pivotal role in achieving and boosting sales, all while providing exceptional customer service to our clients.

Key Responsibilities: As an Outbound Sales Representative at Our Pacific Office, your responsibilities will include:

Reach out to both existing and potential customers, utilizing prepared scripts.
Adhere closely to provided scripts and promptly report any issues to management.
Articulate package details and explain available services to customers.
Collect essential customer information and pertinent data during interactions.
Pose relevant questions to comprehend customer specifications and preferences.
Address and resolve inquiries or problems related to the offered package or service.
Utilize the booking system to ensure accurate and timely customer bookings.
Propose solutions aligned with customer needs and preferences.
Handle customer complaints with professionalism and proficiency.
Maintain a comprehensive database or log of customer interactions on a regular and as-needed basis.
Responding to phone calls and assisting customers with their inquiries, which may involve creating a new booking, adjusting an existing booking, or canceling a booking.
Ensuring precise updates to the booking system.
Addressing customer complaints with professionalism and courtesy.
Offering solutions tailored to the specific needs and requirements of customers.

Qualifications: To be successful in this role, you should possess:

Proven experience in Outbound Tele Sales desirable but not required.
Strong attention to detail and accuracy in data entry and record keeping.
Excellent communication and interpersonal skills.
Proficient in computer applications, including Microsoft Office.
Ability to work independently and as part of a team.
Strong problem-solving skills and a customer-centric mindset.
Adherence to ethical standards and confidentiality requirements.
Benefits: Working with Our Pacific Office comes with several benefits, including:

Competitive Rates
Ongoing professional development and training opportunities.
A supportive and collaborative work environment.

JOB FUNCTIONS
Call Centre Operator, Sales Representatives and Consultants

JOB OPEN TO:
Fiji Residents Only
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