HOUSEKEEPING ATTENDANT – InterContinental Fiji Golf Resort & Spa

VACANCY
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

What is the job?

Do you see yourself as a Housekeeping Attendant at InterContinental Fiji Golf Resort & Spa? We are looking for enthusiastic and professional team members who knows how to deliver great service and exceed guest expectations & provide a high-level of service excellence to our resort guests.

Your day to day

Ensuring all service areas are fully stocked with guest amenities, towels and linen for the day ahead.
Ensuring equipment and store rooms are clean and maintained.
Attend to guest requests and support our IHG Clean Promise.
Notify the Engineering team of any maintenance requests in a timely fashion.
Ensure service areas and public areas are maintained well and kept neat and tidy.
Topping up and clearing pantries.
Using appropriate chemicals for cleaning purposes whilst ensuring safe practices are maintained.
Making beds, clean and service allocated rooms.
Prepare guests rooms for turndown service and ensure service standards are followed.
Replenishing supplies and guest amenities.
Offer professional, friendly, and engaging service.
Ensure high standards of property presentation, hygiene and cleanliness.
Assist with the provision and removal of rollaway beds and cots.
Support the housekeeping team with any ad hoc cleaning support as needed.
Multitask and support the cleanliness of public areas, including F&B outlets, lobby area, etc .

What we need from you

Experience – you have worked in a similar role in a hotel property.
Strength – this role is a physical role where you will be on your feet and will be pushing linen trolleys of up to 23kg.
Flexibility – Availability to work shifts across a 7 day roster including weekends and public holidays.
Can do attitude – wanting to support your team members and roll up your sleeves.
Detail – a great eye for detail and wanting everything to be placed perfectly in its place.
How do I deliver this?
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

JOB FUNCTIONS
Housekeeper /Housekeeping

JOB OPEN TO:
Fiji Residents Only