CREDIT ASSESSOR – Vuvale Outsourcing, a BDE Group company

VACANCY
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

Vuvale Outsourcing in Suva City is looking for Experienced Credit Assessors to join their 40-person team.

In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 40-strong Vuvale team, but also part of an overall international team.

Our Australian clients are Australian lenders and finance brokers. Our team members in Fiji work alongside our clients’ internal teams based in Australia to handle the end-to-end loan application process and is an integral part of the client’s success.

DETAILS

Location: Suva, Fiji
Basis: Permanent Full-time
Roster: Monday – Friday: 11am – 9pm FJ with some evening and Saturday work. Transport home is provided each night.

Responsibilities

· Assessing loan applications in line with Credit Matrix and Credit Policy.

· Meet daily and monthly personal KPI’s measuring work output and productivity.

· Live the client’s culture of compliance and ensure all tasks are completed in line with both internal policy and external legislation.

· Complete other ADHOC tasks as requested by Team Leader’s.

Reporting Responsibilities

· Read, acknowledge, and understand any Training Notices or in-person training performed; or request more information when required.

Requirements:

Experience

· Minimum of 12 months of experience working in a call center serving Australian customers.

· Have experience working with an Australian lender.

Personal Attributes & Skills

Desirable Attributes

· Be caring – Take time to get to know the individuals in their team.

· Excellent communication skills.

· Strong emotional resilience.

· Be results-oriented – performance standards are managed and maintained.

JOB FUNCTIONS
Call Centre Operator

JOB OPEN TO:
Fiji Residents Only