ACCOUNTS OFFICER – BTR Fiji

Responsibilities Include:

1. · Efficient handling of high-volume data entry and various accounts-related tasks.
2. · Processing and receipting invoices from contractors and suppliers.
3. · Engaging in effective communication and collaborative problem-solving with fellow team members.
4. · Providing support in the invoicing process.
5. · Skilful management of personal workload, demonstrating the ability to set priorities.
6. · Actively contributing to a team-based environment, fostering collaboration and synergy within the group.

The successful applicant must have:

• · Exceptional attention to detail, ensuring precision in every task.
• · Established experience in accounts, demonstrating a proven track record.
• · A positive attitude coupled with a strong eagerness to learn.
• · Background in a fast-paced environment with a substantial workload.
• · Proficient in computer literacy and adept at working with various databases.
• · Capability to work independently and collaboratively within a team.
• · Maintaining composure under pressure to meet tight deadlines.
• · Most crucially, possessing a keen eye for detail and the ability to assess problems with lateral thinking.

Duties

• · Handling both inbound and outbound customer inquiries efficiently using available contact centre systems and programs.
• · Demonstrating a commitment to excellence in customer service, aligning with BTR and client policies, procedures, and values.
• · Identifying customer needs, upselling additional products/services, and providing personalized service following quality and training directives.
• · Completing financial tasks related to servicing and resolving customer requests with a focused and efficient approach.
• · Maintaining effective control of queues for streamlined operations.
• · Addressing customer complaints professionally in accordance with BTR and client guidelines.
• · Creating and processing invoices accurately.
• · Cross-checking invoices with payments and expenses to ensure precision.
• · Managing a company’s accounts payable and receivable.
• · Sending and processing invoices to clients.
• · Communicating with clients regarding billing and payments.
• · Fulfilling any other duties reasonably requested by the employer.
• · Providing comprehensive reports on the completion of accounts-related tasks, pending items, and future tasks.
• · Meeting end-of-month completion requirements as mandated by the employer.
• · The role is full time with potential for overtime. We require demonstrated reliability and flexibility in working shift work 24/7.

Offer and Remuneration.

We are offering a suitable compensation package, including a base salary, performance and tenure bonuses.