SYSTEMS COORDINATOR – South Sea Cruises Group

Job Description & Skills/Qualifications Required

South Sea Cruises Group (SSCG) is Fiji’s most experienced and award-winning cruise operator offering a range of award-winning products and services throughout the stunning Mamanuca & Yasawa Islands. South Sea Cruises operates a modern fleet of fast catamarans, an overnight cruise ship, a modern sailing catamaran, several speed boats, and tender boats as well as Fiji’s two most popular day trip Islands.

We are currently seeking to recruit a systems coordinator to be positioned at our Port Denarau base. This position reports directly to systems & content manager ensuring all CustomLinc applications are correct and in working order.

Key Responsibilities and duties

• Setting up user accounts
• Monitoring system performance and working on troubleshooting any issues.
• Loading of new products and rates as well as promotion tactical in market as requested by Sales Department
• Manage agent and consumer booking portal.
• Loading and managing rates on OTA’s
• Managing inventory on all platforms
• Maintaining a log for all systems issues by priority
• Assisting systems & content manager in project work as required
• Researching features that can be implemented into reservations to assist better productivity within the department through the reservations system.
• Assisting with reservations emails and calls as required.
• Facilitate system training if required.

Experience Required:

• The applicant must have a Diploma or higher in Information technology or Information system from a recognised institution with at least 1 year of experience in a similar position.
• CustomLinc Reservations system knowledge preferable
• Creative thinking skills and ability to solve problems.
• Excellent communication skills, both written and verbal
• Great team player