SHOP MANAGER – S Nagindas

Job Description & Skills/Qualifications Required

1. Nagindas & Company Pte Limited is a Market Leader in Fiji’s Clothing Retail with 15 Stores in Fiji  and 2 Stores in New Zealand with 2 E-Commerce Websites. We are looking for energetic and self-motivated individual to join S Nagindas Retail Shops based at various locations based across Fiji

Responsibilities:

Overall managing in a retail shop environment and assisting customers in selecting/buying products in our stores
– Guiding/ Training the staffs in displaying products in the shop, packing sections and also in the bulk.
– Ensuring regular check-ins in productivity that staffs are providing exceptional service to its customers
– Plan stock takes to ensure it is done efficiently in minimum time
– Ensuring proper resource allocation, such as stocks, equipment and materials
– Tracking stock levels and stock availability
– Checking daily banking and ensure it matches up with Sales report
– Maintaining Customer complaints promptly in resolving conflicts
– Maintain cleanliness in the shops
– Ensure stock transfers are done correctly
– Achieving shop sales targets
– Organize staffing and rosters/shifts
– Conduct staff interviews after discussion with Operation Manager/ HR when new staffs required
– Work with Visual team to ensure all work discussed is carried out
– Responding to any calls from ADT/NFA or any other security situation during working hours or after working hours
– Monitor staff performance and discuss with staffs which areas of their work needs improvement
– Working with Operation Manager/ HR to maintain policies and procedures which are implemented
– Plan and organize setup of ‘The Sale’ with the Visual team

Requirements:

– High school certificate required.
– Positive attitude and a passion for delivering outstanding service.
– Experience in the related field will be an added advantage and at least 2 years work experience is required
– Strong work ethic with a commitment to upholding company standards and values.
– Ability to adapt to a fast-paced retail environment and handle multiple tasks effectively.