SENIOR INFRASTRUCTURE ENGINEER – Vuvale Outsourcing, a BDE Group company

Vuvale Outsourcing in Suva City is looking for a Senior Infrastructure Engineer (Level 3) to join their 50+ person team.

In Fiji, we operate a professional purpose-fitted work environment in Nabua Suva, with local Human Resources management and transport home for evening shifts. You will be a part of the 50+ strong Vuvale team, but also part of an overall international team.

 As a Level 3 (Senior) Infrastructure Engineer, you are the technical authority driving the design, implementation, and management of the company’s entire infrastructure. Your expertise spans on-premises systems, cloud environments, security frameworks, and advanced networking. You serve as the final escalation point for complex issues, providing strategic leadership and architectural guidance to ensure optimal performance, reliability, and security across the organization’s infrastructure. 

Details

Location: Suva, Fiji
Basis: Permanent Full-time
Roster: Monday to Friday 9am – 6pm/10am – 7pm, flexibility to attend to call outs on need basis

 Job Overview

The Senior Infrastructure Engineer (Level 3) is responsible for defining and executing the infrastructure roadmap—both locally and in the cloud—while overseeing high-impact projects and mentoring junior engineers. You will guide technology investments and architectural decisions, collaborating with cross-functional teams to align infrastructure capabilities with broader business goals. This position demands top-tier technical proficiency, leadership skills, and a proactive approach to continuous improvement and innovation.

Responsibilities

1. Strategic Infrastructure Leadership

• Roadmap & Architecture: Develop and maintain a multi-year infrastructure roadmap, aligning technology choices (Azure, AWS, virtual platforms) with organizational objectives.
• Technology Evaluation: Research emerging technologies and recommend solutions that enhance performance, security, and cost-effectiveness.
• Vendor & Stakeholder Management: Collaborate with key vendors and internal stakeholders to negotiate contracts, plan budgets, and ensure service quality.

2. Advanced Infrastructure Design & Maintenance

• Core Infrastructure: Oversee and refine the architecture of on-premises and cloud systems (Azure AD, Office 365, AWS EC2) ensuring high availability and scalability.
• Systems Administration: Manage Windows and Linux (Ubuntu) servers, IIS hosting, containerization (Docker), and storage solutions (TrueNAS).
• Identity & Device Management: Administer Azure AD and Intune, including group policies, app deployment scripts, and compliance policies.

3. Complex Network & Security Oversight

• Enterprise Networking: Architect and maintain secure, efficient networks.
• Security & Zero Trust: Implement and maintain Cloudflare Zero Trust or equivalent solutions, perform regular security audits, and champion best practices to minimize vulnerabilities.
• Monitoring & Alerting: Own the configuration of systems like Zabbix or similar tools, ensuring proactive identification and resolution of infrastructure issues.

4. VoIP & Telephony Management

• Unified Communications: Oversee VoIP provider configurations, and GSM gateways to ensure reliable global telephony and conferencing.
• Optimization & Planning: Monitor call quality, implement failover strategies, and coordinate with external vendors for advanced troubleshooting and performance enhancements.

5. Project Execution & Stakeholder Collaboration

• Infrastructure Projects: Lead complex, large-scale infrastructure initiatives from concept to completion, including resource allocation, risk assessment, and cross-functional coordination.
• Budgeting & Governance: Collaborate with finance and procurement teams to define project budgets, assess ROI, and ensure alignment with compliance standards.
• Continuous Improvement: Drive post-project reviews, documenting lessons learned and identifying opportunities for future enhancements.

6. Security, Compliance & Risk Management

• Incident Response: Serve as the primary escalation point for high-severity security incidents and lead forensic investigations as needed.
• Regulatory Compliance: Ensure compliance with relevant data protection and industry regulations by defining best practices for backups, encryption, and disaster recovery.
• Risk Assessment: Perform continuous risk analyses, maintain a risk register, and implement mitigation strategies to strengthen the organization’s security posture.

7. Documentation & Knowledge Sharing

• Technical Documentation: Develop and maintain comprehensive documentation—network diagrams, SOPs, architectural designs—to streamline knowledge transfer and support.
• Guidance & Mentoring: Coach Level 1 and Level 2 engineers, providing structured training, design best practices, and performance feedback.
• Professional Development: Dedicate at least 4 hours per week to self-learning and industry research, staying abreast of new technologies and methodologies.

8. Power Management (Advanced Escalations)

• High-Level Issue Resolution: Diagnose and resolve escalated power-related incidents (UPS systems, power failures, fluctuations) to ensure business continuity.
• Infrastructure Hardening: Lead the design of robust power management strategies, including emergency protocols, vendor coordination, and preventive maintenance.

Qualification

• Education: Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
• Experience: Minimum 7+ years in infrastructure engineering, systems administration, or similar roles. Prior senior-level experience in strategic planning and project leadership required.
• Technical Proficiency: Expert-level knowledge in Azure AD, Intune, Office 365, AWS (EC2, EKS), and Windows/Linux server environments.
• Proven experience with networking.
• Certifications: Advanced certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect – Professional, CISSP, CCNP) strongly preferred.
• Soft Skills: Exceptional leadership, communication, and stakeholder management abilities, with a track record of mentoring and fostering team development.

Work Environment

• On-Site & Remote: Primarily remote-friendly, but may require on-site presence for large-scale deployments, maintenance, or incident response.
• Flexible Schedule: May involve work outside regular business hours to handle critical issues or scheduled maintenance.
• Travel: Potential for limited travel to partner sites or data centers based on project needs.

Career Progression

• Level 3 to Principal or Architect: Advancement hinges on driving transformative initiatives, shaping long-term technology strategies, and demonstrating thought leadership.
• Leadership Opportunities: Achieving consistent excellence in technical execution, mentorship, and strategic planning can lead to positions such as Infrastructure Architect, Head of Infrastructure, or Director of IT.
• Ongoing Development: Regular performance reviews will assess skill mastery, leadership capabilities, and contributions to organizational success, ensuring clarity on paths to future senior leadership roles.