RESERVATION AGENT – Dynasty Tours & Travels

DYNASTY TOURS &

TRAVELS PTE LTD

…Here, to take you there!

E IATA

Travel agency based in Suva requires full time staff for below

vacancy;

Reservation Agent

Minimum Requirements:

• Must have cryptic mode knowledge on Amadeus GDS
• Work experience preferred – at least 2 years

Excellent customer service skills

• Persuasive communication style
• Conflict resolution expertise and great attention to detail
• Excellent judgement
• Skilled multi-tasked

Willingness to learn and takes initiative to learn more

• Able to work without supervision

Ensure that all enquiries are responded to within 24hrs of receiving them.

• Attend to queries via

1. a) Phone calls
2. b) Emails &
3. c) Walk-ins