WAREHOUSE & INVENTORY SUPERVISOR – Superstore

Warehouse & Inventory Supervisor

Qualifications: High school certificate, Diploma or Degree in Management /Supply Chain/ Accounting/Finance/Economics

Experience Requirement:

Minimum of 1 year of experience in warehouse, logistics, or retail operations.

Basic understanding of supply chain operations and warehouse management principles.

Familiarity with retail environments and inventory control systems is an advantage.

Desirable:

Some experience in a supervisory role will be an added advantage.

Familiarity with forklift operations will be an added advantage.

Job Summary:

The Warehouse Supervisor oversees the efficient and effective operations of the warehouse, ensuring inventory is well-organized, staff are properly trained, and all safety and regulatory guidelines are met. This role involves supervising a team, managing workflows, and ensuring timely and accurate distribution of products. The ideal candidate will be detail-oriented, possess strong leadership skills, and have a solid understanding of warehouse operations.

Key Responsibilities:

Key Skills:

Lead, train, and supervise warehouse staff, including Warehouse Receivers, Pickers, Packers, and Forklift operators to prevent accidents or injuries.

Foster a positive work environment by encouraging teamwork and maintaining open communication with staff.

Strong knowledge of warehouse management systems (WMS) and proficiency with inventory software.

Coordinate inventory control teams for cycle counts, physical counts, and report discrepancies.

Implement and maintain warehouse organization for optimal accessibility and workflow efficiency.

Organize and store inventory in an orderly manner for easy accessibility and stock rotation using FEFO principles.

Label products with product SKU, Descriptions, Batch Numbers, and expiry dates for ease of stock identification.

Track inventory turnover rates to optimize stock levels and reduce carrying costs.

Flag and report any damaged or defective goods, coordinating with the Manager for resolution and proper disposal and documentation. Ensure timely and accurate picking and packing of products.

Collaborate with warehouse staff to ensure timely and accurate order fulfillment and inventory replenishment. Flag any near-to-OOS level situations.

Maintain a clean, organized, and safe warehouse environment in accordance with health and safety standards.

Conduct regular safety checks and ensure all team members follow proper protocols for handling equipment and inventory.

Ensure that all necessary documents are generated and filed at each step of the warehouse process, including receiving and transfers, for accurate record-keeping and future reference.

Prepare and submit regular reports on warehouse activity, including inventory status, team performance, and operational challenges. Identify areas for operational improvements within the warehouse and recommend solutions to enhance productivity.

Strong problem-solving skills and the ability to make decisions based on inventory data and a positive, team-focused attitude

Proficiency in inventory management software (e.g., SAP, Oracle, Navision, Sage, LS Central or similar).

Strong attention to detail and analytical skills for accurate inventory tracking.

Ability to lift and move items within the warehouse

Ensure timely and efficient operations by consistently adhering to work schedules.

Strong organizational and time management skills.

Ability to work in a fast-paced environment.

Excellent attention to detail and problem-solving abilities.

Reliable, with a strong work ethic and the ability to work well as part of a team.

Strong problem-solving skills and the ability to make decisions based on inventory data.