BUSINESS ANALYST – Vodafone Fiji

Vodafone Fiji sets precedence as an industry leader with its creative and strategic leadership transitioning into a digital service provider of scale. As a keen innovation enthusiast, Vodafone evinces a diverse portfolio of enterprise solutions, digital excellence, e-commerce, and next-generation mobile communications technology with a robust FinTech services platform. Our Passion for the Vanua and strong work culture empowers our commitment to creating a more connected and inclusive Fiji. Join us to share the passion and make a difference.

Business Analyst – Nadi

The Business Analyst will directly work with distinguished high-valued clients to provide end-to-end managed services and customer support in the Nadi area. The successful candidate should demonstrate confidence, enthusiasm, and a keen attention to detail to carry out the role.

Key Duties and Responsibilities

• Provide proactive and premium managed services support to the corporate clients
• Work with various cross functional teams to provide resolutions to business problems and identify areas for improvement
• Prepare, format and clean data from different sources to provide sound analysis in respect to product performance and customer behaviour
• Regularly review product performance in respect to usages and identify improvement opportunities for the best interest of customers
• Visualize data, prepare corporate synopsis reports and produce presentations for key decision makers
• Develop, update and maintain database(s) as required by corporate customers for business performance reviews and security requirements
• Identify business improvement opportunities through important analysis & feedback
• Provide IT helpdesk support on a need basis
• Author and implement various policies, SOP’s, DOP’s
• Develop and undertake training of staff
• Effective presentation skills
• Liaise with key stakeholders to drive various agendas

Requirements (Education, Experience and Key Competencies)

• Degree in Computing Science, Information Systems, Mathematics, Statistics, ICT or a similar discipline.
• Proficient in Microsoft Excel and other statistical software
• Be technology and business sawy and have a passion for results
• Experience in working with tools to facilitate data analysis, data mining and visualization
• Strong report writing skills that convey information to key decision makers
• Ability to work autonomously and without supervision
• Strong interpersonal skills and ability to be a team player
• Experience in account management, business development or other related fields
• Relationship management skills and ability to facilitate successful outcomes

If you think you’ve got what it takes to achieve great things in a dynamic, fast-moving, innovative and customer focused business environment, and reap the rewards of your hard work, then we want to hear from you!!

An attractive remuneration will commensurate with qualification and experience. Other relevant details will be shared with the successful candidate.

Submit your current Resume, Copy of transcripts/qualifications with an Application letter by Monday 28th April 2025 on our Career Page via https://www.vodafone.com.fj/about/about-us/careers-page/recruit130 

If you think you’ve got what it takes to achieve great things in a dynamic, fast-moving, innovative and customer focused business environment, and reap the rewards of your hard work, then we want to hear from you!!