RESIDENT MANAGER – Elixir Hotel & Serviced Apartments

VACANCY 

We are seeking a customer-focused, dedicated, and responsible Resident Hotel manager to join our growing organization. In this position, you will coordinate the day-to-day operations and activities. You must be approachable, detailed, and goal-oriented with previous hospitality or management experience.

Duties and Responsibilities

• Respond to inquiries regarding hotel services, amenities, and policies

• Coordinate front office activities, resolve guest issues as well as problems among staff

• Assign duties and schedule shifts for hotel employees

• Ensure that the facility operates efficiently within the guidelines of all policies and procedures

• Carry out or delegate marketing and public relations activities

Requirements and Qualifications

• Tertiary qualification with minimum 4-5 years’ experience in the similar field or relevant role for each organization.

• Knowledge of Room Master Software would be an added advantage

• Excellent interpersonal communication and customer service skills

• Ability to motivate your team as well as interact directly with the public

• A clean driver’s license

Remuneration

A good salary package will be offered based on experience of successful applicant.