Tanoa Plaza Hotel, Suva located in the heart of the city, is an ideal base for any kind of travel to Suva – be it business or pleasure. The business district, shopping malls, markets and restaurants are all a short walk away.
We are looking for talented, experienced and self-motivated individuals as Service Associates in the following departments:
* Conference
Job Summary
- Employer: Tanoa Plaza Hotel, Suva
- Job Type: Full-time
- Location: Suva, Fiji
- Category: Hospitality
- Closing Date: 2026-10-18
Key Responsibilities
- Service Associates in the following departments: Conference
Requirements
- talented, experienced and self-motivated individuals
How to Apply
Apply by email: recruitment@reddygroup.com
About the Company
Tanoa Plaza Hotel, Suva is a mid-sized hotel situated in Fiji's capital city, offering accommodation and hospitality services to business and leisure travellers. The property operates as part of the Tanoa Hotels group, which maintains a presence across Fiji with multiple properties. Located in central Suva, the hotel serves guests visiting government offices, corporate headquarters, and the city's commercial district. The establishment provides rooms, dining facilities, and conference spaces for events, contributing to Fiji's tourism and business travel sector.
Your home away from home in the heart of Suva.
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Join NowFrequently Asked Questions
What qualifications or education do I need to apply for a Service Associate - Conference role at a hotel like Tanoa Plaza?
Most employers in Fiji require a minimum of Form 6 or 7 completion, though a Certificate or Diploma in Hospitality Management from institutions like FNU or USP gives you a strong advantage. Previous experience in food and beverage service or events is highly valued, even if informal. Good English communication skills and basic computer literacy are typically essential.
What are the typical day-to-day responsibilities of a Conference Service Associate?
You will set up meeting rooms with proper equipment and seating arrangements, serve refreshments and meals during events, and ensure rooms are cleaned and reset between functions. You will also greet and assist conference delegates, handle last-minute client requests, and coordinate with kitchen and technical staff. Attention to timing and presentation standards is critical in this role.
How does workplace culture in Fijian hotels typically affect this role?
Fijian hospitality emphasizes respect for hierarchy, so you will be expected to address supervisors and guests formally and respond promptly to instructions. Teamwork is central—staff often support each other across departments during busy conference periods. Punctuality and a positive, service-oriented attitude are highly regarded, even when shifts extend due to event overruns.
What career progression opportunities exist for Conference Service Associates in Fiji's hotel industry?
With strong performance, you can advance to Senior Service Associate, then Conference Supervisor or Events Coordinator within three to five years. Some professionals move into sales and marketing roles or transition to larger international properties in Nadi or Denarau. Further study, such as a Bachelor in Hotel Management, can accelerate progression to management positions.
What benefits are typically offered for full-time hospitality roles in Suva hotels?
Standard benefits usually include annual leave entitlements under Fiji's Employment Relations Act, sick leave, and some form of medical assistance or insurance. Many established hotels provide staff meals during shifts, uniform allowances, and FNPF contributions as required by law. Specific perks vary by employer and are often discussed during the interview process.
How should I apply for this role, and what do Fijian hotel employers look for in candidates?
Submit a concise CV with a cover letter directly to the hotel's HR department or through advertised channels like Fiji Times, LinkedIn, or the hotel's website. Employers prioritize reliability, genuine hospitality attitude, and willingness to work flexible hours including weekends and evenings. Highlight any customer service experience, even from informal settings, and obtain strong references from previous supervisors or community leaders.