Tanoa Plaza Hotel, Suva located in the heart of the city, is an ideal base for any kind of travel to Suva – be it business or pleasure. The business district, shopping malls, markets and restaurants are all a short walk away.
We are looking for talented, experienced and self-motivated individuals as Service Associates in the following departments:
* Food & Beverage
Job Summary
- Employer: Tanoa Plaza Hotel, Suva
- Job Type: Full-time
- Location: Suva, Fiji
- Category: Hospitality
- Closing Date: 2026-10-18
Key Responsibilities
- Service Associates in the following departments: * Food & Beverage
Requirements
- talented, experienced and self-motivated individuals
How to Apply
Apply by email: recruitment@reddygroup.com
About the Company
Tanoa Plaza Hotel, Suva is a mid-sized hotel situated in Fiji's capital city, offering accommodation and hospitality services to business and leisure travellers. The property operates as part of the Tanoa Hotels group, which maintains a presence across Fiji with multiple properties. Located in central Suva, the hotel serves guests visiting government offices, corporate headquarters, and the city's commercial district. The establishment provides rooms, dining facilities, and conference spaces for events, contributing to Fiji's tourism and business travel sector.
Your home away from home in the heart of Suva.
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Join NowFrequently Asked Questions
What qualifications or certifications do I need to become a Service Associate in Food & Beverage at a hotel like Tanoa Plaza?
Most employers in Fiji require a minimum of Form 6 or Year 12 completion, though a Certificate or Diploma in Hospitality Management from institutions like USP or FIT is highly preferred. A Food Safety Certificate is often required or provided during training. Previous experience in restaurants, hotels, or catering is advantageous but not always mandatory for entry-level roles.
What are the typical day-to-day responsibilities of a Service Associate in Food & Beverage?
You will greet and serve guests in restaurants, bars, or banquet functions, take orders, and ensure timely delivery of food and beverages. Maintaining cleanliness of service areas, handling cash or card payments, and upselling menu items are also core duties. Shift work including weekends and public holidays is standard in Fiji's hospitality industry.
How does the work culture and employer expectations differ in Fiji's hospitality sector?
Fijian hospitality emphasizes 'bula spirit'—warm, genuine customer service and respect for guests and colleagues alike. Employers expect punctuality, teamwork, and flexibility with rotating shifts. Dress codes are typically strict, with uniforms provided, and personal presentation standards are high given tourism's importance to Fiji's economy.
What career progression opportunities exist for Service Associates in Fiji hotels?
With strong performance, you can advance to Senior Service Associate, Team Leader, or Supervisor roles within 2–4 years. Further progression to Food & Beverage Manager or Operations roles is possible with additional qualifications and experience. Many Fijian hoteliers support staff development through internal training or sponsorship for hospitality diplomas.
What typical benefits should I expect from a full-time Food & Beverage role in Fiji?
Standard benefits usually include annual leave, sick leave, and public holiday entitlements as per Fiji's Employment Relations Act. Some hotels offer staff meals, uniform allowances, and basic medical coverage or FNPF contributions. Specific packages vary by employer and are often negotiable based on experience and qualifications.
How should I apply for a Service Associate position, and what do Fiji employers look for in candidates?
Submit a concise CV with a cover letter highlighting customer service experience directly to the hotel's HR department or via advertised channels like Fiji Times, LinkedIn, or hotel websites. Employers prioritize reliability, positive attitude, and clear communication skills in English and preferably basic conversational Fijian or Hindi. Being prepared for a practical trial shift during the interview process is common in Fiji's hospitality recruitment.