IT SUPPORT OFFICER – CJ PATEL

VACANCY 
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

CJ Patel Group is a diverse group of companies across a variety of industries, all with the common goal of delivering world-class products and services. With the head office in Suva, Fiji, CJ Patel Group has extended manufacturing, sales, distribution, and service businesses in Fiji with renowned brands and products with significant exports to a number of countries.

The Group is seeking to recruit an experienced and suitably qualified IT Support Officer to be based at our Head Office in Wailekutu, Lami.

Key Responsibilities:

The position holder will be responsible for maintaining the computer networks, providing technical support and ensuring the end users are provided a conducive ICT enabled work environment using the necessary computing tools and resources to maximize their productivity. Key accountabilities include:

Configuration of computer hardware operating systems and applications in a timely manner
Maintain existing software and hardware and upgrading any that have become obsolete
Ensure all CCTV and Biometrics Systems are well maintained and serviced regularly
Provide first point of ICT Technical Support for all end users both onsite and remotely
Troubleshoot system and network problems, diagnosing and solving hardware faults on an ongoing basis
Systems and data security maintained at a high standard, ensuring the integrity of the company’s network is not compromised.
Assist in the development of specifications for structured cabling systems
Procurement of IT equipment as per user specifications and ICT policies
Maintain ICT Fixed asset inventory and online asset management register

Qualifications and other Attributes:

Tertiary qualification in Information Systems/Computer Science, or related field from a reputable institution.
Network and hardware related certifications will be an advantage
Working knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting
Must have excellent customer service skill internally and externally and dealing effectively with all levels of staff within the organization
Strong work ethic, communication skills, and problem-solving abilities
Remuneration:
An attractive remuneration package will be offered to the successful candidate to commensurate with qualification and experience. All applications will be kept strictly confidential.

JOB FUNCTIONS
IT Officers and Analysts

JOB OPEN TO:
Fiji Residents Only