Datec (Fiji) Pte Limited is a subsidiary of Vodafone Fiji (Pte) Limited and specialises in the supply & integration of ICT products and services throughout Fiji and the South Pacific region. We are looking for suitably qualified and/or experienced personnel for the following job roles based at our Head Office in Suva. This role will be responsible for solution sales and customer account management.

Key Duties and Responsibilities : 

• Achieve management defined quantitative and qualitative target.
• Manage opportunities from lead generation to successful  closure.
• Generate sales among existing and new customer accounts, including up-selling and cross-selling.
• Operate as the point of contact for assigned customers.
• Develop and maintain long-term relationships with customer accounts
• Ensure customers receive requested solution, products and services in a timely fashion.
• Communicates customers needs and demands with the tight stakeholders within the company.
• Forecasts and tracks client account metrics.
• Manage projects within client relationships, working to carry out client goals while meeting company goals.
• Identifies opportunities to grow business with existing and  new clients
• Coordinate with cross function team members working on the same account to ensure consistent service.
• Collaborates with cross-functional team to reach prospective clients.
• Service multiple customers concurrently, often meeting deadlines.
• Keep records of customer transactions.

To be considered for this position, you will need to: 

• Minimum 3 years experience in Account Management or Sales role with an IT company.
• Hold a Bachelor’s Degree in Marketing, Computing Science, Information Systems or a related field.
• Have a good GPA.
• Be a self-starter.
• Proficient in Microsoft Word, Excel & Powerpoint.
• Excellent written and verbal communication skills.
• Outstanding phone and email etiquette.
• Have strong interpersonal skills, time management, communications & presentation skills.
• Techno commercial.
• Innovative thinker with a positive attitude.
• Willing to work outside normal business hours.
• Be a team player with ability to work under tight deadlines with minimal supervision.
• Must be innovative, “on the go”, possess organizational skills and have the willingness to learn.

Sales Representatives and Consultants, Sales Retail and Customer Assistants