Responsible for maintaining and growing strategic business relationships with Telecom Fiji’s key business customers, and selling telecommunication products, including voice and data solutions such as corporate internet access, IP-MPLS services, International data services, networking solutions, PABX systems, and other ICT solutions that will be introduced by Telecom Fiji in the future, keeping our company competitive and innovative.
Job Summary
- Type: full-time
- Location: Suva
- Category: Sales & Marketing
- Closing Date: 2026-07-13
Key Responsibilities
- Sell telecommunications products and ICT solutions to business customers.
- Develop and maintain appropriate relationships with key contacts within the business organizations to promote Telecom Fiji’s product offerings and identify new leads.
- Build market position by identifying, developing, defining, negotiating, and closing business deals.
- Keep abreast of current technology trends and competitor activities.
- Leverage the CRM system to develop a sales strategy that ensures high activity and effective closing ratios.
- Accurately capture user requirements and ensure that the proposed ICT solution addresses the customer requirements.
- Maintain an updated database in CRM, including all activities, partners, and opportunities with their current status.
- Maintain open and effective lines of communication throughout the organization with various stakeholders to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
- Liaise with operational and project implementation teams to ensure that projects are delivered as per agreed timelines with the customers.
- Ensure that all projects and services are appropriately billed as per the agreed terms in the contract.
- Capture and review any competitive intelligence gathered and proactively communicate this information to relevant internal teams.
- Define personal and corporate revenue objectives.
Requirements
- Degree in Management, Sales & Commerce or related IT field.
- Minimum 3 years of sales experience, preferably in the telecommunications or IT-related area.
- Proven track record selling enterprise applications and high end consulting into key accounts.
- Ability to develop new business relationships and build upon existing relationships to drive market share and company penetration.
- Possesses entrepreneurial orientation and broad-based experience in selling telecommunications solutions.
- Strong communication, presentation, writing, and negotiating skills. Ability to effectively represent Telecom to all levels of an organization, especially the executive level.
Salary
attractive package, which will be discussed with the selected candidate
How to Apply
REF Code: 22/2026
About the Company
Telecom Fiji Limited is a premier provider of telecommunication, internet, and ICT solutions throughout the Fiji Islands. With a rich history spanning over 100 years, the company has been instrumental in keeping the nation connected. It delivers advanced infrastructure and services that support both individual consumers and businesses across Fiji. Telecom Fiji's commitment lies in ensuring robust and reliable connectivity, fostering communication and growth within the island nation.
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Website: https://www.telecom.com.fj/
Frequently Asked Questions
What are the typical qualifications and experience needed for a Business Relationship Manager role in Fiji, especially within the telecom sector?
This role usually requires a tertiary qualification in Business, Marketing, or a related field, alongside proven experience in sales, account management, or business development. Strong communication skills and a good understanding of the local market dynamics are also highly valued.
What does a Business Relationship Manager typically do on a daily basis in Fiji?
Daily activities often involve managing and nurturing relationships with key business clients, identifying new sales opportunities, and presenting telecom solutions. You'll spend time in client meetings, preparing proposals, and collaborating with internal teams to ensure client satisfaction.
What is the work culture like for a BDM role in Fiji, and what are the expectations regarding client interactions?
The work culture often emphasizes strong personal relationships and respect, with a focus on building long-term trust with clients through face-to-face interactions. Punctuality, professionalism, and understanding local business etiquette are crucial for success in client engagement.
What are the realistic career progression or growth paths for a Business Relationship Manager in the Fijian telecom industry?
Successful Business Relationship Managers often progress to senior account management roles, sales management positions, or even broader commercial leadership roles within the company. Continuous professional development and consistent sales performance are key drivers for advancement.
What kind of benefits can a Business Relationship Manager expect in Fiji, such as leave, medical aid, or superannuation?
Typical benefits packages often include standard annual leave, sick leave, and superannuation contributions as mandated by Fijian law. Many employers also provide medical insurance coverage, and some may offer performance-based incentives or company vehicles given the client-facing nature of the role.
How should a job seeker in Fiji apply for this role, and what do employers typically look for during the hiring process?
Applicants should submit a comprehensive CV and a cover letter highlighting relevant experience and local market knowledge. Employers in Fiji often seek candidates who demonstrate strong interpersonal skills, a proactive attitude, and a genuine understanding of client needs and the local business environment.