Cabin Crew
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- Fiji Airways
- Suva, Fiji
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
CABIN CREW
We are looking for Fijians who are service-obsessed, love to travel and delight in Making Every Moment Better for customers and colleagues alike. You will have well developed interpersonal and communication skills, be disciplined in your approach to work and to delight our customers with your enthusiastic approach to service. If you feel you have what it takes to combine world-class inflight service with recognised Fijian hospitality and to consistently deliver a Desired Level of Service, this is an opportunity for you! All interested candidates should apply for the role of Flight Attendant, and those with appropriate aptitude and service leadership experience may be selected from the pool of applicants as candidates for the role of Purser.
KEY RESPONSIBILITIES
- Perform all assigned duties on the ground and in the air, in compliance with standard operating procedures and applicable regulations
- Ensure the well-being and medical safety of guests in compliance with prescribed Health and Safety ‘Travel Ready’ measures
- Deliver an exceptional onboard experience displaying Fiji Airways’ commitment to world-class inflight service
- Ensure the delivery of a Desired Level of Service, ensuring customer comfort and satisfaction
- Demonstrate Fijian values of friendliness and hospitality, and ‘Make Every Moment Better‘ for the customer
- Promote wellness in a COVID-19 world, working together with the airline’s Customer Wellness Champions
- Identify customer concerns, and offer appropriate service recovery and corrective action when required
- Adhere to Fiji Airways performance standards and grooming guidelines
- Ensure conformance with Company policies and procedures
QUALIFICATIONS, SKILLS & EXPERIENCE
- Fiji School Form 7 (Year 13) pass or equivalent, or Form 6 (Year 12) pass with 1 year of hospitality industry experience, or 2 years of previous Cabin Crew, guest relations, or hospitality front of house experience.
- Aviation and hospitality experience is an advantage
- Highly proficient in spoken and written English (Fluency in another language is an advantage)
- Able to swim confidently without the aid of a flotation device
- Must be a Fiji citizen (a current valid passport is an advantage)
- Must be a team player and willing to work a 24/7 roster including weekends and public holidays
- Must be physically fit and meet Fiji Airways and Civil Aviation Authority of Fiji medical and health screening requirements
- Must be able to travel unrestricted to all Fiji Airways international destinations
- Must not have a criminal record in Fiji or any international jurisdiction
You are required to bring original and soft copies (on USB) of the following:
- Fiji School Form 7 (Year 13) Results or equivalent, or Form 6 (Year 12) Results
- Updated Curriculum Vitae
- COVID – 19 Fully Vaccinated Card
- Full Length Coloured Photograph in business attire.i.e.bula shirt, long trousers and formal shoes(male).or sulu jamba and court shoes (female)
- Valid Fijian Passport biodata page (if available)
- Certificate or Transcripts of any other Qualification attained
- Important Note for NADI OPEN DAY only: There will be a swimming assessment conducted and applicants are required to bring a swimwear change, a towel and a bottle of water to keep hydrated.
Applications are open to all Fijians. Former employees of Fiji Airways or Fiji Link are welcome to apply.
More Information
- Job Application Details Cabin Crew Recruitment Open Day - Suva Venue: Vodafone Arena, Suva Date: Tuesday, 17 May 2022 Time: 8AM - 3PM