Job Summary
- Type: full-time
- Location: Suva
- Category: Information Technology
- Closing Date: 2026-06-12
Key Responsibilities
- Lead enterprise IT roadmap, including BSS (billing, CRM, order management) and OSS (network provisioning, assurance, inventory) and ICT Infrastructure.
- Digital Transformation: Lead initiatives in AI-driven customer support, self-service portals, and data monetization. Drive automation of manual processes across sales, fulfillment, and assurance.
- Data Management: Build a secure data warehouse for customer analytics, churn prediction, targeted marketing and other business initiatives.
- Vendor Management: Negotiate and manage relationships with software vendors, system integrators, and cloud providers (AWS, Azure, Google).
- Team Leadership: Mentor IT architects, developers, DBAs, and support staff.
- Cybersecurity Strategy: Develop and enforce a telecom-specific security framework aligned with NIST CSF, ISO 27001, and local regulations.
- Threat Management: Lead 24/7 Security Operations Center (SOC), threat hunting, intrusion detection, and incident response for network and IT systems.
- Network Security: Protect SS7, Diameter, 5G core, and signaling planes from fraud and interception attacks.
- Customer solutions: Oversee the design, presentation, and implementation of cybersecurity and other ICT solutions to enterprise customers and government entities.
- Compliance & Audit: Ensure compliance with data privacy laws, telecom licensing conditions, and breach notification rules. Manage internal and external audits.
- Risk Management: Conduct regular risk assessments, business continuity planning, and disaster recovery testing.
- Security Awareness: Train all employees on phishing, social engineering, and secure coding practices.
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or a related field.
- A Master’s in Information Security or CISSP, CISM, or CRISC are highly preferred.
- Minimum of 12+ years’ experience in IT and/or security leadership, including at least 6 years within the telecommunications industry.
- Strong expertise in BSS/OSS systems, with experience in Oracle Converged OSS/BSS considered an added advantage.
- Demonstrated success in securing telecom networks, including SS7, 5G, signalling, and DPI. Proven ability to lead incident response efforts and manage major security breaches or fraud events.
- Solid understanding of cloud security, zero-trust architecture, and API security. An exceptional communicator, capable of engaging effectively with boards, regulators, and technical teams.
- Able to manage crises under pressure while maintaining a strategic balance between agility and security.
Salary
This position offers an attractive package, which will be discussed with the selected candidate.
How to Apply
About the Company
Telecom Fiji Limited is a premier provider of telecommunication, internet, and ICT solutions throughout the Fiji Islands. With a rich history spanning over 100 years, the company has been instrumental in keeping the nation connected. It delivers advanced infrastructure and services that support both individual consumers and businesses across Fiji. Telecom Fiji's commitment lies in ensuring robust and reliable connectivity, fostering communication and growth within the island nation.
Connecting Fiji
Website: https://www.telecom.com.fj/
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Join NowFrequently Asked Questions
What qualifications and certifications are typically expected for a Chief Information & Security Officer in Fiji?
Candidates usually require a Bachelor's or Master's degree in IT, Computer Science, or a related field, along with extensive experience in information security leadership. Key industry certifications like CISSP, CISM, or ISO 27001 Lead Implementer are highly regarded and often a prerequisite. Practical experience managing security frameworks and teams in a complex organizational setting is also crucial.
What are the common day-to-day responsibilities of a Chief Information & Security Officer in a Fijian telecom company?
A CISO typically oversees the development and enforcement of information security policies, manages incident response, and ensures compliance with local and international regulations. Daily tasks involve monitoring security systems, conducting risk assessments, guiding security teams, and communicating security posture to executive leadership. You would also be responsible for fostering a security-aware culture across the organization.
How does the local work culture in Fiji influence the role and expectations of a Chief Information & Security Officer?
Fijian work culture often values strong interpersonal relationships, respectful communication, and a collaborative approach, which is essential for successfully embedding security practices across departments. Adaptability and patience are key, as technology adoption and security awareness may vary, requiring a hands-on approach to education and advocacy within the local context. Building trust and maintaining professional relationships with both local and international stakeholders is paramount.
What are the realistic career progression and growth paths available for a CISO in Fiji?
A CISO in Fiji could progress into broader executive IT leadership roles, such as Chief Technology Officer or Chief Digital Officer, especially in organizations that are digitally transforming. Opportunities also exist to leverage their expertise in cybersecurity consulting or even move into regional leadership positions with multinational companies operating in the Pacific. Continuous professional development and networking are vital for these advancements.
What kind of typical benefits package, including leave and medical aid, can one expect for a CISO role in Fiji?
For a senior role like CISO, common benefits include a competitive annual leave package, sick leave, and often a comprehensive medical aid scheme covering the employee and sometimes dependents. Superannuation contributions, as mandated by the Fiji National Provident Fund (FNPF), are standard, along with potential for performance-based bonuses and other executive perks. Specifics will vary by employer but generally reflect the seniority of the position.