CHIEF INFORMATION & SECURITY OFFICER – Telecom Fiji

Key Responsibilities

• Lead enterprise IT roadmap, including BSS (billing, CRM, order management) and OSS (network provisioning, assurance, inventory) and ICT Infrastructure.
• Digital Transformation: Lead initiatives in AI-driven customer support, self-service portals, and data monetization. Drive automation of manual processes across sales, fulfillment, and assurance.
• Data Management: Build a secure data warehouse for customer analytics, churn prediction, targeted marketing and other business initiatives.
• Vendor Management: Negotiate and manage relationships with software vendors, system integrators, and cloud providers (AWS, Azure, Google).
• Team Leadership: Mentor IT architects, developers, DBAs, and support staff.
• Cybersecurity Strategy: Develop and enforce a telecom-specific security framework aligned with NIST CSF, ISO 27001, and local regulations.
• Threat Management: Lead 24/7 Security Operations Center (SOC), threat hunting, intrusion detection, and incident response for network and IT systems.
• Network Security: Protect SS7, Diameter, 5G core, and signaling planes from fraud and interception attacks.
• Customer solutions: Oversee the design, presentation, and implementation of cybersecurity and other ICT solutions to enterprise customers and government entities.
• Compliance & Audit: Ensure compliance with data privacy laws, telecom licensing conditions, and breach notification rules. Manage internal and external audits.
• Risk Management: Conduct regular risk assessments, business continuity planning, and disaster recovery testing.
• Security Awareness: Train all employees on phishing, social engineering, and secure coding practices.

Requirements

• Bachelor’s degree in Computer Science, Cybersecurity, or a related field.
• A Master’s in Information Security or CISSP, CISM, or CRISC are highly preferred.
• Minimum of 12+ years’ experience in IT and/or security leadership, including at least 6 years within the telecommunications industry.
• Strong expertise in BSS/OSS systems, with experience in Oracle Converged OSS/BSS considered an added advantage.
• Demonstrated success in securing telecom networks, including SS7, 5G, signalling, and DPI. Proven ability to lead incident response efforts and manage major security breaches or fraud events.
• Solid understanding of cloud security, zero-trust architecture, and API security. An exceptional communicator, capable of engaging effectively with boards, regulators, and technical teams. Able to manage crises under pressure while maintaining a strategic balance between agility and security.

How to Apply

REF Code: 13/2026