Customer Relations Specialist
- Nadi, Fij
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
DHL is the global market leader in the logistics industry and “The Logistics Company for the world”. DHL commits its expertise in international express, air and ocean freight, toad and rail transportation and contract logistics to its customers. A global network composed of more than 220 countries and territories with over 510,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education.
Take the opportunity to become one of the team at DHL Global Forwarding and be part of a company that is committed to providing service excellence.
We are seeking applications from qualified candidates for the above role that will be based in Suva.
This is Fixed Term Employment role with 6 months probationary period.
Key Responsibilities for above role:
- Experience in a Customer Service role (freight industry experience preferred)
- Manage customers as key point of contact and their end-to-end orders within DHL network
- Support achievement of the Country targets through local, regional, product related initiatives
- Encourage positive / productive collaboration with the Sales team, Finance, Operational and all other DHL departments
- Ensure compliance, code of conduct, and systems of internal control
- Undertake any projects/duties as assigned by the Manager
The candidate should possess the following:
- Be a team player and multi-tasking
- Demonstrates high standards of conduct and ethics
- Fluent in English – written and verbal communication skills
- Be able to work under pressure
- Valid Driving License (Optional)
- Must be fully vaccinated
- Diploma / Degree in any related field, 2-3 years of work experience
- Job Application Details A Global Corporate Culture focus on Excellence, Passion, Entrepreneurship and Teamwork. If this sounds like the role you've been looking for, please forward your application to below and attach your cover letter and detailed CV. DHL Global Forwarding (Fiji) Pte Limited PO Box 10157 Nadi Airport if you have not heard back from us by 20th May, 2022, your application is unsuccessful and we thank you for your interest.