Vodafone operates with speed, simplicity and trust to enrich people’s lives by connecting them to each other and the world. We are passionate about results and to be the best. We operate in a fast paced and ever changing environment to provide challenging and rewarding careers. At Vodafone we bring out the best in people, live our values and are passionate about what we do.

We are now inviting expression of interests from applicants who are seeking an opportunity to be part of our Business Support Systems (BSS) and Value Added Services (VAS) team within the Network Operations Department. The Graduate Engineer will provide support and expertise to effectively carry out the functions of the department with the aim of achieving KPI’s for the entire Network Operations Department.

Key Duties and Responsibilities

•    Provide Technical Support related to Business Support Systems (BSS) and Value Added Services (VAS)
•    Perform routine system checks and maintenance confirming adherence to required standards
•    Provide technical assistance on projects and initiatives undertaken by the department
•    Provide 2nd Level Support to Front-line teams
•    Preparation of periodic and ad-hoc reports
•    Attend call-outs after office hours and in fault situations i.e. 24 x 7 x 365 support
•    Researching and analyzing existing and new system requirements and procedures for business markets and prepaid services
•    Facilitate department testing and documenting requirements

Requirements 

•    Degree in Computing Science & Information Systems, with basic knowledge of Networking and Telecommunications Infrastructure
•    Knowledge of UNIX/ Linux Operating Systems
•    Knowledge of DB Systems, MySQL, PL/SQL
•    Good understanding of Programming Languages mostly, Java, C++, PHP, JSP, Python
•    Knowledge in Web Applications/ Mobile Applications design
•    Applicants must be a self-starter – on the job training will also be provided
•    Must be self-directed, have excellent initiative, innovative, be “on the go” and possess organizational skills
•    Ability to work in a team-oriented environment that is fast paced and demanding
•    Ability to demonstrate accountability for processes and targets
•    Proven ability to work under minimum supervision
•    Strong interpersonal skill and ability to deal appropriately with customers and other stakeholders