Guest Relations Specialist – NAVINI ISLAND RESORT

Job Expired

Guest Relations Specialist

  •  Navini Island Resort, Navini Island, Solevu, Fiji


The Guest Relations Specialist will provide high quality service to our Resort guests and anticipate their needs to ensure overall comfort and satisfaction of their stay.

This is a vital position with most of our business being transacted directly with guests.

Key Responsibilities:

  • Selling the property and providing information to prospective guests
  • Capture sales from incoming calls
  • Interpret and competently respond to correspondences
  • Coordinate details of each reservation
  • Handle in-house queries and boutique sales
  • Provide accurate accounting
  • Deal with a variety of variables to provide solutions

Job Requirements:

  • Applicants should have a minimum of 3 years of previous experience in a position requiring communication and customer service skills
  • Have a passion for service and hospitality
  • Have a high sense of responsibility and confidence
  • Good organisational skills
  • Motivated and enthusiastic to learn
  • Have excellent phone skills
  • Ability to multitask
  • Comfortable with computer systems and have data analysis skills
  • Be able to use basic accounting functions accurately
  • Be willing to work flexible times
  • Work well independently and with others
  • Be physically fit

All positions offer competitive starting salaries, island based with accommodation and meals provided. Days off arrangements are flexible.

More Information

  • This job has expired!
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