Guest Service Agent
- Intercontinental Fiji Golf Resort & Spa
- InterContinental Fiji Golf Resort & Spa, an IHG Hotel, Sanasana, Fiji
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
What is the job?
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
What we need from you
- Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the English language – extra language skills would be great, but not essential
- Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic maths and computers
- Job Application Details Send your application together with your CV, copies of education certificates and both sides of your vaccination cards to [email protected]