HR GENERALIST AND FRONT OFFICE SUPPORT – Pepper Advantage Hub

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

Pepper Advantage Hub (Fiji) is seeking a dedicated and organised individual to join our team as HR Generalist & Front Office Support. The primary responsibility of this position is to provide comprehensive support the Head of People and Culture for a leading Fitness brand. The ideal candidate will be detail-oriented, possess strong communication skills, and be adept at multitasking in a fast-paced environment. If you are looking to contribute to the success of a dynamic and well known brand, this could be the perfect opportunity for you.

 

Key Responsibilities

HR Support:

Elmo HR Platform
Assign BER’s (Business Expense Reports) ensuring timely processing and compliance.
Assign Onboarding Work Flows to new hires allowing for smooth integration.
Verify WWC/Blue Card’s during onboarding ensuring compliance with legal requirements.
Verify Immigration Status during onboarding.
Assign/ Perform Offboarding for departing employees.
Build out forms and documents as needed, maintaining an organised and efficient system.
Recruitment Support
Manage requisitions for new hires, coordinating with hiring managers to understand needs.
Facilitate the hiring process (using HR platform) ensuring accurate documentation and communication with candidates.

Administrative Support:

Month End: Update employee list with any changes / updates.
Month End: Update Sonder list with any changes / updates.
Month End: Confirm offboarding.
Month End: Employee access audit and review.
Month End: Price list and margin review.

File Maintenance:

Conduct regular reviews and updates of standard operating procedures ensuring documentation reflects current practices and standards.
Review and update policies as needed, keeping them aligned with company objectives and requirements.
Collaboration:

Contribute to the creation and distribution of newsletter.
Assist in event planning including coordination and logistics.

Continuous Support:

Participate in training programs and stay current on industry best practices.
Contribute to the improvement of processes and procedures.
Enthusiastic and willing to work on solutions, take onboard feedback and responsibility.
Don’t be afraid to ask questions and be eager to learn.

 

Required Skills

Candidate needs to be flexible in terms of working hours.
Minimum of 2+ years in a similar role with direct HR support experience.
Experience with ELMO Platform advantageous but not necessary.
Strong interpersonal and relational skills.
Strong organisational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to multitask and prioritise tasks in a deadline-driven environment.

 

Remuneration & Benefits

Competitive salary package
Medical benefits
24/7 transportation
Ongoing career development and training
A secure career with a fast growing company
Inclusive workplace culture

At Pepper Advantage, we believe that diversity drives innovation. We welcome candidates from all backgrounds to apply and become part of our global success story.

 

JOB FUNCTIONS
Administrative Officers, Human Resources Officer/Clerk, Office Administrator/Office Manager

JOB OPEN TO:
Fiji Residents Only

Job Summary

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Job Type

Full Time

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Location

Suva

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Category

HR

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Closing Date

April 30, 2024

Frequently Asked Questions

What are the typical qualifications and experience needed for an HR Generalist and Front Office Support role in Fiji?

Candidates typically need a diploma or degree in Human Resources or a related field, alongside prior experience in an HR administration or front office capacity. Strong communication skills, both written and verbal, are essential for effective engagement with staff and visitors.

What would be the common day-to-day responsibilities for this combined HR and Front Office Support role?

Daily tasks often involve supporting HR functions like recruitment coordination, onboarding, payroll data entry, and handling employee queries. Additionally, front office duties include greeting visitors, managing phone calls, scheduling, and maintaining a professional reception area.

How does the local work culture in Fiji influence the expectations for an HR and Front Office professional?

The Fijian work culture highly values strong interpersonal skills, respect, and a collaborative spirit, often emphasizing face-to-face interaction and relationship building. An HR and Front Office professional is expected to embody the 'Bula spirit' while maintaining professionalism, punctuality, and cultural sensitivity.

What are the realistic career progression opportunities for someone in an HR Generalist and Front Office Support role in Fiji?

This hybrid role offers a good foundation for advancing into more specialized HR roles, such as HR Officer, Recruitment Specialist, or Employee Relations Officer. Alternatively, growth can lead to broader administrative management positions or even into operations, leveraging the front office experience.

What typical benefits can be expected for an HR Generalist and Front Office Support role in Fiji?

Standard benefits usually include contributions to the Fiji National Provident Fund (FNPF), annual leave, sick leave, and public holidays as per Fijian labor laws. Additional benefits like medical insurance, life insurance, or performance bonuses vary significantly by employer.

What should job seekers in Fiji focus on when applying for this role, and what do employers typically look for?

Applicants should submit a well-structured CV and a cover letter detailing their relevant experience and skills for both HR and front office functions. Employers in Fiji generally seek candidates who demonstrate professionalism, strong organizational abilities, adaptability, and a positive, proactive attitude.