What is the job? 

Responsible Resort Recreational Activities and Planet Trekkers (Kids Club).

Roles & Responsibilities

• Co-ordinate the maintenance of all recreational facilities and equipment
• Coordinate the delivery of all recreational guest services
• Responsible for the safety of all guest services
• Manage all staff in this department
• Manage the sale and promotion of departmental products and services
• Access sales and marketing data
• Assist with the development of new products and services
• Assist with the evaluation of sales and marketing activities
• Anticipate economic business level fluctuations and makes action plans
• Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
• Deliver high quality service to guests
• Adhere to departmental cleaning and maintenance programs
• Attend and input at management meetings as required
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Department’s budget

What we need from you

• Communication skills with demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Proficient in the use of Microsoft Office
• Problem solving and organizational abilities
• Proficiency in Water Sports and Dive
• Environmental Aspects.

Diploma/Degree in Hospitality Management, 2 years related experience in Activities & Kids club operations.