Job Summary
- Type: full-time
- Location: Suva
- Category: Administration
- Closing Date: 2026-07-06
Key Responsibilities
- deliver passport and consular services to Australian citizens in Fiji
- serving as the first point of contact for visitors and enquiries to the High Commission
- effectively balance passport processing responsibilities, consular support functions and reception duties
Requirements
- Strong administrative and organisational skills, including ability to exercise good judgementand work autonomously
- Highly developed written and oral communication skills and excellent interpersonal skills,including the ability to provide advice to internal and external stakeholders
- Sound information and communication technology skills and proficiency in the MicrosoftOffice suite of applications
- Proven ability to work in an adaptable and responsive manner in a dynamic workenvironment
- Demonstrated experience and/or knowledge of passports or consular operations is desirable
- Holds an unrestricted and valid drivers license
- Candidates must be eligible to work in Fiji by virtue of citizenship or relevant work permit.
Salary
$37,563.24 – $43,944.84 per annum
How to Apply
Job Code: LE3
About the Company
Australian High Commission may refer to:High Commission of Australia, London List of high commissioners of Australia to Canada List of high commissioners of Australia to New Zealand List of high commissioners of Australia to the United Kingdom
Frequently Asked Questions
What are the typical educational qualifications or certifications required for an LE3 Passports and Consular Officer/Receptionist role in Fiji?
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Join NowThis role generally requires a secondary education certificate, often with post-secondary training in administration, customer service, or a related field. Proficiency in computer applications and strong communication skills are also crucial for success. Experience in a customer-facing role is often highly regarded.
What are the common day-to-day responsibilities for this role at an overseas mission in Fiji?
Daily tasks typically involve assisting Australian citizens with passport and consular inquiries, processing applications, and managing reception duties. This includes handling phone calls, scheduling appointments, and providing general administrative support to the consular section. You would also be responsible for maintaining accurate records.
What is the typical work culture and what are the expectations for a local employee in an international organization like the Australian High Commission in Fiji?
The work culture often blends local Fijian customs of hospitality and respect with the professional standards of an international mission, emphasizing punctuality, integrity, and client service. Employees are expected to be adaptable, culturally sensitive, and maintain a high level of professionalism and discretion. Collaboration within a diverse team is also key.
What are the realistic career progression or growth paths available for an LE3 Passports and Consular Officer/Receptionist within the Australian High Commission in Fiji?
Career progression typically involves moving into higher-level administrative or consular support roles within the mission, or specialising in specific areas like visa processing or public diplomacy. Opportunities may also arise for cross-functional training to enhance skills and expand responsibilities. Continuous professional development is encouraged.
What typical benefits, such as leave, medical aid, or pension schemes, can a local staff member expect in this type of role in Fiji?
Local staff at international missions in Fiji typically receive a competitive benefits package, including annual leave, sick leave, and potentially medical aid and superannuation contributions. Specific entitlements will be detailed upon a job offer and comply with local labour laws and mission policy. These benefits aim to provide comprehensive support.
What is the typical application process for such roles, and what key qualities do employers in Fiji look for?
Applications usually involve submitting a comprehensive CV and a statement addressing selection criteria, followed by interviews and reference checks. Employers seek strong communication skills, attention to detail, a customer service mindset, and a demonstrated ability to work effectively and discreetly in a multicultural environment. Reliability and integrity are also highly valued.