PARTS TECHNICAL ADMINISTRATOR – Carpenters Fiji PTE Limited

Job Expired

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED

An excellent opportunity has become available for a dedicated and motivated Parts Technical Administrator to join Carptrac – Raiwai Branch.

Key Duties:

  • Handling all parts technical and group parts operations issues.
  • Management follow up on completed/ active orders and escalate orders on weekly basis.
  • Liaise with customers who require technical support and over viewing on required parts.
  • Assist Parts Interpreter in raising technical tickets/ cases required for solution.
  • Liaising with Caterpillar and other suppliers on parts technical issues.
  • Schedule meetings with Caterpillar on assisting dealer with technical functions.
  • Provide recommendation to parts needed in stock after customer analysis.
  • Assist Parts Interpreter in managing customer complaints.
  • Provide support to inventory team as and when required.
  • Provide training and support to Parts Interpreter and Parts Advisor.
  • Preparing action plan for complex customers.
  • Carrying out meetings with branches on technical side including branch visitations and customer visitation.
  • Constantly review technical practices and procedures to innovate and design improved systems and ensure smooth implementation to maximize efficiency.
  • Undertake any additional duties designated by the immediate manager.

Key Requirements:

  • 5 plus years experience in Automotive/ Heavy Machinery discipline.
  • Group 2 and 9 license in mandatory for this role.
  • Knowledge on CWS, SIS, DSN website in raising tickets.
  • Ability to resolve complex situations on technical side for heavy machinery.
  • Have a can do attitude and ability to perform duties under less supervision.
  • Proficient in Ms Office in including Ms Excel, Ms Word, Ms Powerpoint etc.

 

More Information

  • This job has expired!
Share this job

Leave your thoughts

Do you want to receive jobs through email?




Like our Facebook Page




Job Categories




Job Location

Jobs in Fiji

Jobs in Fiji Official Logo

Fiji’s number 1 jobs website providing daily and latest job vacancies in Fiji.

Email: [email protected]