View more 10 months ago
Reservations Consultant – Chinese/Japanese/Korean.
- Pacific Centrecom (Fiji) Limited
- Nadi, Fiji
Full time Aviation
JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
We are now looking for exceptional Chinese/Japanese/Korean native speaking talent to join our growing organization based in Nadi and share in the success of this venture. If you are a self-motivated, enthusiastic individual aspiring for a long term career in a growing organization then we would like to help you in developing your career.
- Providing an exceptional level of customer service to internal and external customers via calls, emails and live chat;
- High attention to detail coupled with demonstrated problem solving and investigation skills;
- Provide excellent written and verbal communication to customers;
- Listening to customer concerns and providing information, answers, or responses in line with the policies and processes;
- Ensuring customer satisfaction or referring customers to supervisors as required; and
- Any other duties assigned in addition to this position description, and meeting the respective targets.
- Native or fluent in (both written and spoken) Chinese, Japanese or Korean language;
- Previous experience providing an exceptional level of customer service to internal and external customers via calls, chats and emails;
- High attention to detail coupled with demonstrated problem solving skills;
- Clear communication skills in English is essential;
- Basic MS Office skills are essential; and
- Exposure or experience in airline industry will be highly regarded.
Remuneration and Benefits
- A secure career with a strong fast growing company
- Competitive salary package
- Medical Insurance
- Access to discounted travel
- Ongoing career development and training
- Work in a fun and supportive team
Call Centre Operator
- Job Application Details If you feel this is what you have been in search of, then apply via our website: https://www.centrecom.net/careers for further enquiries please contact on [email protected] ONLY ONLINE APPLICATIONS WILL BE ACCEPTED