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RETAIL STORE MANAGER – Sai Management & Investments Limited

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Our Petrol Station are based at Matamata, Avondale, Glen Innes, Onehunga, Otara, Walmsley and Papatoetoe. The successful candidates should be able to enhance customer satisfaction, meet sales targets, profitability goals and manage staff effectively. This position is permanent with minimum 37 hrs /week of work.

Responsibilities may include:

supervising Staffs.
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Assess training needs and send staff for training
Deal with all issues that arise from staff or customers (complaints, grievances etc)

Ideal candidates for this role should have:

A qualification in Business Management OR 2-3 years’ Managerial experience in Retail.
A background in financial planning, employee recruitment, and retail management.
Must be flexible enough to work on shift in the evenings and over the weekends to cover for staff absenteeism.

 

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