JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Our Petrol Station are based at Matamata, Avondale, Glen Innes, Onehunga, Otara, Walmsley and Papatoetoe. The successful candidates should be able to enhance customer satisfaction, meet sales targets, profitability goals and manage staff effectively. This position is permanent with minimum 37 hrs /week of work.
Responsibilities may include:
supervising Staffs.
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Assess training needs and send staff for training
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Ideal candidates for this role should have:
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Join NowA qualification in Business Management OR 2-3 years’ Managerial experience in Retail.
A background in financial planning, employee recruitment, and retail management.
Must be flexible enough to work on shift in the evenings and over the weekends to cover for staff absenteeism.
Job Summary
Frequently Asked Questions
What qualifications or experience are typically required for a Retail Store Manager position in Fiji?
Employers in Fiji generally look for candidates with a diploma or degree in Business Management, Retail Operations, or a related field. Significant prior experience in retail, including supervisory or assistant manager roles, is often crucial for demonstrating leadership and operational capability.
What are the common day-to-day responsibilities of a Retail Store Manager in Fiji?
Daily tasks typically involve overseeing staff, managing inventory, ensuring store cleanliness, and driving sales to meet targets. You'll also handle customer service issues, implement promotional strategies, and ensure compliance with local regulations and company policies.
What is the typical work culture and what specific expectations do Fijian employers have for a Store Manager?
Fijian work culture often values teamwork, respect, and strong interpersonal relationships within the store team and with customers. Employers expect managers to lead by example, foster a positive environment, and demonstrate reliability and adaptability in a dynamic retail setting.
What are the realistic career progression opportunities for a Retail Store Manager in Fiji?
Successful Retail Store Managers in Fiji can often advance to roles like Area Manager, Regional Manager, or even head office positions in operations or merchandising. Developing strong leadership skills and consistently achieving sales targets are key to unlocking these opportunities.
What kind of benefits package, such as leave or medical aid, can I expect as a Retail Store Manager in Fiji?
Most employers in Fiji offer statutory benefits including annual leave, sick leave, and public holidays, along with contributions to the Fiji National Provident Fund (FNPF). Larger retail companies may also provide additional perks like medical insurance or performance-based incentives.
What should I include in my application, and what do Fijian employers typically look for when hiring a Retail Store Manager?
Ensure your application highlights relevant retail management experience, leadership skills, and an understanding of sales and operational metrics. Fijian employers specifically value candidates who demonstrate strong communication, a customer-centric approach, and the ability to motivate a local team effectively.
