Service Advisor –  Carpenters Fiji PTE Limited

Job Expired

Service Advisor- Carpenters Motors, Walubay

  •  Carpenters Fiji PTE Limited
  •  Walu Bay, Suva, Fiji
  •  Apr 19, 2022
Full time Automotive, Sales & Repair



  • Service inbound bookings and achieving the required number of vehicles per day per branch.
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell and cross – sell services/products for automotive franchises
  • Build sustainable relationships and engage customers by taking the extra mile
  • Initiate in monthly promotional campaign Calls (Service & Parts)
  • Frequently attend educational seminars & engage FGD to improve knowledge and train teams on performance level


  • Relevant qualification with previous experience in service booking and/or telecommunication industry
  • Must have at least 2 years of experience in service industry with overseas exposures.
  • Demonstrate excellent customer and phone communication skills.
  • Past experience with heavy inbound and outbound calls (no cold calling required).
  • Ability to speak, read and write in mandarin and/or Bilingual is
  • A highly professional approach and appearance
  • Clean driving, criminal and drug test records


Sales Retail and Customer Assistants


Fiji Residents Only

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  • This job has expired!
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