Tanoa Plaza Hotel, Suva located in the heart of the city, is an ideal base for any kind of travel to Suva – be it business or pleasure. The business district, shopping malls, markets and restaurants are all a short walk away.
We are looking for talented, experienced and self-motivated individuals as Service Associates in the following departments:
* Conference
Job Summary
- Employer: Tanoa Plaza Hotel, Suva
- Job Type: Full-time
- Location: Suva, Fiji
- Category: Hospitality
- Closing Date: 2026-10-18
Key Responsibilities
- Service Associates in the following departments: Conference
Requirements
- talented, experienced and self-motivated individuals
How to Apply
Apply by email: recruitment@reddygroup.com
About the Company
Tanoa Plaza Hotel, Suva is a mid-sized hotel situated in Fiji's capital city, offering accommodation and hospitality services to business and leisure travellers. The property operates as part of the Tanoa Hotels group, which maintains a presence across Fiji with multiple properties. Located in central Suva, the hotel serves guests visiting government offices, corporate headquarters, and the city's commercial district. The establishment provides rooms, dining facilities, and conference spaces for events, contributing to Fiji's tourism and business travel sector.
Your home away from home in the heart of Suva.
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Join NowFrequently Asked Questions
What qualifications or education do I need to become a Service Associate for conferences at a hotel like Tanoa Plaza?
Most employers in Fiji require a Certificate III or IV in Hospitality from FIT or similar vocational training. Previous experience in food service, events, or customer-facing roles is highly valued. Strong English communication skills and basic computer literacy are typically essential.
What are the typical day-to-day responsibilities of a Conference Service Associate?
You will set up meeting rooms, coordinate audio-visual equipment, serve refreshments and meals, and ensure client satisfaction throughout events. Duties include cleaning and resetting spaces between functions and liaising with kitchen and housekeeping teams. Flexibility with early mornings, late evenings, and weekend shifts is usually required.
How does workplace culture in Fijian hotels typically operate, and what is expected of staff?
Fijian hospitality emphasizes respect for hierarchy, teamwork, and warm, genuine service known as 'bula spirit.' Punctuality, presentable uniform standards, and deferential communication with guests and senior staff are expected. Staff often form close-knit communities, and family obligations are generally understood by employers.
What career progression opportunities exist for someone starting in conference services?
With experience, you can advance to Conference Coordinator, Events Supervisor, or Food and Beverage Manager roles. Larger hotel chains in Fiji may offer cross-training in banqueting, front office, or sales departments. Further qualifications from FHTS or USP can accelerate promotion to management positions.
What benefits are typically offered to hotel service staff in Fiji?
Standard benefits usually include annual leave, sick leave, and FNPF contributions as mandated by law. Some established hotels provide medical assistance, staff meals, and uniform allowances. Specific entitlements vary by employer and employment contract type.
How should I apply for this role, and what do Fijian hotel employers look for in candidates?
Submit a concise CV with a cover letter highlighting customer service experience directly to the hotel or via Fiji-based job boards like Fiji Times Classifieds or LinkedIn. Employers prioritize reliability, positive attitude, and references from previous hospitality work. Dress professionally for interviews and demonstrate knowledge of the hotel's conference facilities.