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SERVICE ASSOCIATE – FOOD & BEVERAGE – Tanoa Plaza Hotel, Suva

Tanoa Plaza Hotel, Suva located in the heart of the city, is an ideal base for any kind of travel to Suva – be it business or pleasure. The business district, shopping malls, markets and restaurants are all a short walk away.

We are looking for talented, experienced and self-motivated individuals as Service Associates in the following departments:

* Food & Beverage

Job Summary

  • Employer: Tanoa Plaza Hotel, Suva
  • Job Type: Full-time
  • Location: Suva, Fiji
  • Category: Hospitality
  • Closing Date: 2026-10-18

Key Responsibilities

  • Service Associates in the following departments: * Food & Beverage

Requirements

  • talented, experienced and self-motivated individuals

How to Apply

Apply by email: recruitment@reddygroup.com

About the Company

Tanoa Plaza Hotel, Suva is a mid-sized hotel situated in Fiji's capital city, offering accommodation and hospitality services to business and leisure travellers. The property operates as part of the Tanoa Hotels group, which maintains a presence across Fiji with multiple properties. Located in central Suva, the hotel serves guests visiting government offices, corporate headquarters, and the city's commercial district. The establishment provides rooms, dining facilities, and conference spaces for events, contributing to Fiji's tourism and business travel sector.

Your home away from home in the heart of Suva.

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Frequently Asked Questions

What qualifications or certifications do I need to apply for a Service Associate role in Food & Beverage at a hotel in Suva?

Most employers in Fiji require a minimum of Form 6 or Year 12 completion, with a Certificate in Hospitality or Food & Beverage Service from institutions like FNU or APTC being highly preferred. A valid Food Safety Certificate is often required, and prior experience in restaurants, hotels, or resorts strengthens your application.

What are the typical day-to-day responsibilities of a Service Associate in Food & Beverage?

You will greet and serve guests, take orders, set up dining areas, handle cash and card payments, and ensure tables are cleaned promptly. You may also assist with buffet service, restock supplies, and work closely with kitchen staff to maintain smooth operations during busy meal periods.

How does the work culture in Fijian hotels differ from other workplaces, and what is expected of staff?

Fijian hospitality emphasizes 'bula spirit'—warm, genuine customer service and respect for guests and colleagues alike. Punctuality, teamwork, and flexibility with shift work including weekends and public holidays are essential expectations in this industry.

What career progression opportunities exist for someone starting as a Service Associate in Fiji's hotel industry?

With strong performance, you can advance to Senior Service Associate, then Supervisor or Restaurant Manager roles within 3–5 years. Many Fijian hotel chains also offer cross-training in front office or events, opening pathways to broader hospitality management positions.

What benefits are typically offered to Food & Beverage staff in Suva hotels?

Standard benefits usually include annual leave, sick leave, and FNPF contributions as required by Fijian law. Some hotels additionally provide staff meals, uniform allowances, medical assistance schemes, and discounted accommodation at sister properties.

How should I apply for this role, and what do Fiji hotel employers look for in candidates?

Submit your application through the hotel's website, email, or in-person at the HR office with a tailored CV and cover letter highlighting customer service experience. Employers value positive attitude, local language skills, reliability, and willingness to work flexible hours over formal qualifications alone.

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