ASSISTANT BRANCH MANAGER – Carpenters Fiji PTE Limited

Morris Hedstrom is the oldest Supermarket Chain, serving Fiji since 1868. We are seeking applications from suitably qualified and experienced individual for the following position to be based in our main office in Suva. If you have the drive and enthusiasm to succeed then we will surely like to hear from you!

Assistant Branch Manager – MHCC Homemaker

Responsibilities:

• Assist in developing job descriptions and posting job vacancies across appropriate channel
• Assist in managing daily store operations, including opening and closing the store, handling cash, and ensuring adherence to company policies.
• Help in overseeing store layout, signage, and merchandising to optimize product visibility and sales.
• Address customer inquiries, resolve complaints, and provide assistance to ensure a high level of customer satisfaction.
• Support staff in delivering exceptional customer service and maintain a friendly, professional atmosphere.
• Assist in recruiting, training, and developing store staff, including conducting performance reviews and providing feedback.
• Manage staff schedules, ensuring adequate coverage during peak hours and handling shift changes as needed.
• Motivate and support the team to achieve store goals and maintain high performance.
• Help manage inventory levels, including ordering, receiving, stocking, and rotating products.
• Monitor inventory for accuracy and minimize shrinkage through effective management and security measures.
• Assist in conducting regular inventory audits and reports.
• Support the Store Manager in achieving sales goals and implementing promotions and pricing strategies.
• Monitor sales performance, analyze data, and assist in developing strategies to increase sales and profitability.
• Help manage store budgets, including labor and operational expenses.
• Ensure the store complies with health, safety, and legal regulations, including sanitation and security procedures.
• Conduct regular safety checks and ensure staff follow safety protocols.
• Assist in implementing local marketing initiatives and store promotions to drive traffic and sales.
• Build and maintain positive relationships with the local community and contribute to store events and activities.

Requirements:

• High school diploma or equivalent; a degree in Business Management or related field is preferred.
• 1-2 years’ experience in a similar role would be an advantage.
• Previous experience in retail or supermarket management is advantageous.
• Ability to analyze sales data and make informed decisions.
• Proficiency in retail management software and Microsoft Office Suite.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Strong leadership, communication, and organizational skills.