SECURITY OFFICERS – Carpenters Fiji PTE Limited

Job Description & Skills/Qualifications Required

Morris Hedstrom is the oldest Supermarket Chain, serving Fiji since 1868. We are seeking applications from suitably qualified and experienced individual for the following position to be based in our main office in Suva. If you have the drive and enthusiasm to succeed then we will surely like to hear from you!

Security Officers

Responsibilities:

• Adhere to and participate in all aspects of compliance, training, safe work practices and so forth in relation to Workplace Health & Safety.
• Watch for safety and fire hazards and other security related situations
• Support management in providing a safe environment for fellow employees and customers by identifying and rectifying hazards and/ or equipment in need of maintenance
• Provide  courteous, accurate and efficient customer service
• Adheres to the company’s customer service guidelines including meet and greet procedure
• Assist customers and staff with problems or concerns; contacts store management as appropriate.
• Ensure customers are attended to with a smile
• Maintain professional attitude
• Share workload with colleagues and peers
• Support and where necessary train and assist new members of the team.
• Share relevant knowledge, ideas and skills with everyone in the team for the benefit of the team.
• Contribute information and findings and experiences to help others understand or solve problems.
• Make suggestions for improvement where more productivity and efficiency can be achieved.
• Follow, comprehend and educate others on company policies and procedures.
• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.  
• Maintains environment by monitoring and setting building and equipment controls.  
• Maintains organization’s stability and reputation by complying with legal requirements
• Attend to any other duties or responsibilities assigned by management.
• Attend trainings as and when nominated by superiors
   

Requirements:

• At least form 6 qualified1
• 1-2 years’ experience in a similar role would be an advantage however extensive training will be provided
• Speaking — Talking to others to convey information effectively
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Critical Thinking
• Time Management
• Judgment and Decision Making
• Service Orientation — Actively looking for ways to help people
• Responsible and trustworthy
• Ability to communicate effectively in the English language, both verbally and in written form; Required documentation by writing reports
• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote security operations for the protection of people, data, property and company
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services, and evaluation of customer satisfaction.
• Good oral and written communication skills to liaise with customers
• Good interpersonal skills and ability to work effectively with colleagues and individuals 
• Effective organizing skills and the ability to work within a busy environment
• A personal commitment and loyalty to the company
  ■Able to accommodate the operational schedule of the store including shifts between 7am and 9pm, seven days a week.
• Ability to provide prompt and courteous customer service
• Skills of operating Point of Sale System efficiently and accurately
• Skill of performing basic arithmetic such as addition, subtraction, multiplication and division
• Ability to follow instruction and give attention to detail.