FOOD & BEVERAGE OUTLET MANAGER – InterContinental Fiji Golf Resort & Spa

What’s on the menu for your next career move? As our new Food & Beverage Outlet Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.

Your day to day

• Oversee restaurants’ daily preparations, ensuring compliance with health, safety, food handling, and hygiene standards.
• Managing, coaching, and developing a team of committed hospitality professionals.
• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed the
• Effectively coordinate daily restaurant management operations for greater productivity and higher levels of guest satisfaction.
• Monitor dining/restaurant seating changes as necessary and address any guest concerns accordingly.
• Managing food and beverage standards to deliver against our commitment to responsible business practices.
• Ensures guest satisfaction with all aspects of the various restaurant outlets and dining experience.
• Ensures compliance with alcoholic beverage regulations.
• Handles guests’ complaints, resolving issues in a diplomatic and courteous manner.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field, preferred.
• 4+ years’ related experience, including management/supervisory experience.
• Strong organizational and project management skills, with the ability to manage multiple restaurant & bar outlets.
• Excellent communication & interpersonal skills, with the ability to build strong relationships with guests & colleagues.
• Excellent time management and organizational skills with attention to detail.
• Demonstrated ability to manage budgets and generate revenue for the hotel.
• Knowledge of health & safety standards and regulations and familiarity with food handling, safety, and other restaurant guidelines.
• Ability to work flexible hours, including evenings and weekends, as needed.

How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.