CLIENT SUPPORT OFFICER – ACCIDENT COMPENSATION COMMISSION

VACANCY 

ACCIDENT COMPENSATION COMMISSION, FIJI

 ACCIDENT COMPENSATION COMMISSION FIJI

The Accident Compensation Commission Fiji (ACCF) has been established to make provision for compensation in respect of persons who suffer personal injury or death as a result of an accident in Fiji.
ACCF has an opportunity to join their high performing team to accommodate and cater for the demand for its services and is looking for an experienced and dynamic person to fill the following positions:

CLIENT SUPPORT OFFICER (Nadi and Labasa Offices)

The person will provide administration, clerical support and oversight on the Accident Compensation Commission, Fiji’s (ACCF) day to day operations, as well as support to customers and any other responsibilities assigned.
The person we are looking for will have qualifications in administration, or business management with experience supporting the administration activities in an organisation and providing support to customers. The person will also need to have sound knowledge of filing systems, information management, and the Accident Compensation scheme.

We are looking for the following skills and abilities:

1. Successfully manage face to face, phone and email enquiries.

2. Facilitate an application process for compensation.

3. Attend to education and awareness of the ACCF scheme.

4. Maintain a register of applications.

5. Demonstrate ability to manage files and liaise with stakeholders and partners.

6. Demonstrate ability to communicate with people from diverse backgrounds.

7. Provide excellent customer service.

8. Assess all applications in accordance with ACCF requirements.

9. Efficiently arrange impairment assessments where required.

10. Excellent communication skills.

11. Attend to document management.

12. Support ACCF’s administrative requirements.

A remuneration package will be offered commensurate with the skills and experience of the successful candidate.
Interested applicants should submit